Business Office Associate (full-time/1950 hours/year) @ Northwood Tech New Richmond Campus

Northwood Technical College is seeking applications from qualified candidates for a full-time Business Office Associate at the New Richmond Campus.The Business Office Associate supports the daily financial operations of the campus under the supervision of the Bursar. This role ensures accurate processing of financial transactions, compliance with college policies and procedures, and provides high-quality service to students, staff, and external partners.Actively embody and promote Northwood Tech’s ValuesCollaboration - Value relationships that enhance learning and promote economic development.Innovation - Embrace the latest theories and technologies to support student and community success.Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.Community - Value our deep connections to our communities by working together to provide solutions through student success.Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.Process cashiering and departmental payment transactions using PeopleSoftPrepare and reconcile daily depositsSet up and maintain organizational and third-party contract accounts, including billing and student assignmentsMonitor accounts, run queries, and follow up on past-due balances including issuing collection noticesResolve billing discrepancies and provide guidance on tuition, fees, and payment optionsDeliver cross-functional customer service to students, faculty, staff, and external agenciesParticipate in system testing, process documentation, and campus/college committeesProvide collegewide focused support in a core functional area(s)Other duties as assignedDegree & Experience RequiredAssociate’s degree in related fieldThree years related work experienceKnowledge, Skills, and AbilitiesAbility to communicate effectively both written and verballyProficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projectsAbility to contribute to a team environment while maintaining positivity and professionalismThe ability to interpret policies, apply business processes and deal with information that is sensitive or highly confidential is essential.Strong customer service skills that focus on creative problem solvingTime management skills that apply organization and prioritization demonstrating the ability to multitask and work independentlyCollaborative team player with a positive and professional attitudeSkilled in interpreting policies, applying business processes, and handling sensitive or highly confidential informationAbility to obtain driver’s license and insurance coverage in accordance with College policyPreferredPrevious accounting experienceFY26 Salary - Grade I - $23.79 / hourMedical, Dental, VisionHealth Savings Account/Flexible Spending AccountLong Term/Short Term DisabilityLife InsuranceWisconsin Retirement System403(b)/457(b) Retirement SavingsPaid HolidaysPaid Leave5/17/2026