Manager - HR Operations (Shreveport)

Manager - HR Operations (Shreveport)GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.Under the general direction of the National Manager, this Manager - HR Operations (Shreveport) position oversees and executes all aspects of human resources operations, including employee relations, talent acquisition, performance management, compensation, benefits, compliance, and workforce planning. The HR Manager partners with leadership to implement HR policies and programs that support business objectives, ensure compliance with applicable laws, and promote a positive and engaging work environment. This role provides guidance to managers on HR matters, drives consistent and fair employment practices, and leverages data and process improvements to enhance overall HR effectiveness and organizational success.Compensation Range$71,000 - $80,000 per year (Subject to Compensation Study Upon Candidate Selection)ResponsibilitiesEmployee Relations, Talent Acquisition, & HR Operations Manage workplace dynamics by proactively addressing employee concerns, resolving conflicts, and ensuring consistent application of company policies and legal requirementsLead and conduct thorough objective investigations; facilitate clear communication and provide guidance to managers on employee relations matters, performance management, and appropriate disciplinary actionsOversee full-cycle recruitment for the facility, including developing sourcing strategies, managing job postings, screening candidates, conducting interviews, and partnering with hiring managers to attract and select top talentEstablish and maintain effective relationships with external recruitment partners, ensuring compliance with service agreements and alignment with organizational hiring needsDrive a positive and inclusive work environment through employee engagement initiatives, transparent communication strategies, and collaboration across departmentsEnsure compliance with all applicable federal, state, and local employment laws and regulations by proactively identifying risks, implementing corrective actions, and advising leadership on compliance-related mattersCompensation, Payroll, and Benefits Administration Oversee the administration of local compensation and benefits programs, ensuring accuracy, consistency, and compliance with company policies and regulatory requirementsPartner with HQ shared services to ensure timely and accurate processing of payroll actions, including new hires, terminations, and compensation changesSupport the development, implementation, and continuous improvement of compensation structures, ensuring alignment with market competitiveness and organizational goalsAdminister and monitor performance-based incentive programs, ensuring proper execution, clear communication, and compliance with applicable laws and internal guidelinesDocumentation: Maintain accurate, thorough, and well-organized records of employee relations matters, including investigations, corrective actions, and outcomes, ensuring proper documentation for compliance, audit readiness, and consistent case managementMediation and Coaching: Provide guidance and support to managers and employees on conflict resolution, facilitating mediation when appropriate and coaching leaders on effective communication, performance management, and employee engagement practicesReporting & General HR Support: Ensure all ad-hoc reporting requests are completed accurately and delivered in a timely manner Support broader HR initiatives and perform additional HR-related duties as needed to meet organizational objectivesOther duties as assignedBenefits of working at GLOVIS America Inc.Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leaveHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingReferral Bonuses*Auto Allowance*Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement**Benefits may vary by location. All benefits pursuant to Company policySkills:Comprehensive knowledge of federal, state, and local employment laws RequiredUnderstanding of employee relations practices, investigations, and progressive discipline frameworks RequiredEffective communication skills (written & verbal), including the ability to deliver difficult messages clearly and professionally RequiredConflict resolution and mediation skills with the ability to interpret data and make informed decisions RequiredAnalytical and problem-solving skills, including the ability to interpret data and make informed decisions RequiredAbility to exercise sound judgment and maintain confidentiality in sensitive situations RequiredAbility to interpret and apply policies consistently while balancing business needs and risk RequiredFamiliarity with talent acquisition strategies, workforce planning, and labor market trends PreferredWorking knowledge of HRIS systems (ex. Dayforce) and HR case management tools PreferredEducation & ExperienceBachelor's Degree RequiredMaster's Degree Preferred7 - 10 years of experience relating to HR Generalist background with HR Manager experience Required8 - 13 years of experience relating to Employee Relations, HR Generalist background, and HR Manager experience Preferred7 - 10+ years of supervisory experience RequiredInvestigation Training, EEOC Training, W/C Training RequiredSHRM or other certification (ex. PHR) PreferredGlovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.Physical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periodsRepetitive use of hand/grasping product, writing, and typingPossibility of operating desk machinesPrecise Manual Dexterity - Writing, Typing, etc.Possibility of domestic travel - 5%Lift up to 10lbsCarry up to 10lbsStand/walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental ConditionsTypical office environment with low-level noise exposureThis position will be located in the Shreveport, LA officeCommunication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.