Sr. Enablement Consultant - 11500

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.Why join Coupa?🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.The Impact of a Sr. Enablement Consultant at Coupa:As a Senior Enablement Consultant, you will be a strategic partner to our customerexperience leadership teams. You will move beyond traditional training delivery to act as aconsultant who diagnoses performance gaps and architects holistic solutions that drivemeasurable business outcomes. This role is central to our transition toward an AI firstagentic enablement model where we leverage cutting-edge technology to maximize speed-to-adoption and scale our impact across the global business.Owning the Highspot strategy for your business unit, youll be transforming it from a static content hub into an agentic enablement engine that delivers just-in-time guidance, immersive buyer experiences, and AI-driven engagement. You’ll design scalable templates and playbooks, enable the field on modern selling motions, and use intent data and performance analytics to continuously optimize impact across deal velocity, win rates, and customer outcomes.What You'll Do: Partner with assigned stakeholders across the business: Customer Success, Professional Services, Technical Support, and Marketing to diagnose business friction and design enablement programs that address core performance gapsArchitect and lead end-to-end enablement initiatives: From scoping and design to delivery and impact measurement—ensuring alignment with our business strategiesDrive an AI First Enablement Strategy: Proactively identify opportunities to use AI tools (e.g., Gemini, Claude, Highspot E3) to automate administrative friction, synthesize complex data, and create in-the-flow-of-work; resources that scale beyond human-led trainingAI Orchestration & Agent Creation: Design and deploy custom AI agents and automated workflows to provide real-time, scalable coaching and support to the global field organizationCross-Functional Collaboration: Partner with Portfolio Managers, Instructional Designers, and Credentialing teams to build scalable, digital-first, and AI-forward learning solutionsAct as an Enablement Consultant to the Business: Utilize data from Salesforce, Gong, Jira, and Highspot, etc. to proactively identify trends and intervene before performance dipsMeasure & report on Enablement Effectiveness: Integrate learning metrics directly into organizational business tools (e.g. Salesforce, Highspot) and analyze enablement data and report back to leadership on how specific initiatives have moved the needle on key performance indicators (KPIs)Drive adoption of our core methodologies: (e.g., MEDDPICC, Value Selling, Success Plans) by integrating them directly into the flow of workFeedback Loops: Establish continuous feedback mechanisms with the field to iterate on content based on actual performance and the evolving competitive landscapeWhat You Will Bring to Coupa: 7+ years of experience in Customer Experience (Success, Professional Services, Support), Sales (Enablement, Operations), General Enablement, or a similar GTM strategic role within a SaaS environment AI-First Proficiency: Demonstrated experience leveraging AI platforms (Gemini, Claude, or similar) to automate workflows, synthesize data, and scale program delivery. Experience in custom agent creation is a significant plusStrong consulting and diagnostic skills; ability to influence senior leadership and navigate complex matrix organizationsDeep proficiency in the modern business sales tech stack, specifically Salesforce, Gong, Jira, Asana and HighspotAn AI First mindset with a passion for leveraging technology to maximize speed to adoption and solve complex business problems at scaleProven track record of managing multiple global projects simultaneously with extreme ownership and resourcefulness Excellent communication skills with the ability to simplify complex technical concepts for diverse audiencesAbility to travel up to 25% to support global teamsThe estimated pay range for this role is $128,000 - $166,500The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.Please be advised that inquiries or resumes from recruiters will not be accepted.By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.