Patient Care Coordinator

Accelerate Physical Therapy is hiring an experienced, Full-time employee to serve as a Front Office Patient Care Coordinator for the company’s growing team. Our Patient Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond. Just a little heads up. We are looking for someone that wants to be a part of a growing, innovative based, people-centered environment and is looking for a career move, NOT just another job. This position will be Full-time You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person that will become obsessed with optimizing patients’ results and the front office experience so they can have a seamless experience when they enter the facility. You may be someone who can work independently, avoid mistakes, and make decisions on your own when necessary. But you are also a taskmaster and enjoy working with a team. We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH. Someone who loves learning and problem-solving. If you’re looking to work for a company that allows you to choose your path of growth as the company grows, then you’d be a great fit! This is a dream job for the right person! We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Accelerate Physical Therapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years. Requirements Bachelor's Degree 2-3 Years of Front Desk experience (Required) Healthcare Insurance/Billing/Collections Experience (Preferred) This position will be performed in a high-volume outpatient environment so there is a need to be able to multitask and problem-solve quickly. Flexibility is a must. Need to be willing to make changes quickly as needed At Accelerate Physical Therapy our team prides itself in being just that….a TEAM! So, if we’ve got your back, you’ve got to have ours, too! Job Duties for the Administrative Assistant / Front Desk Include (but not limited to) Front Desk Tasks (computer use, answering phones, preparing reports, statistics tracking) Call and Schedule all of our incoming leads Schedule New Patient Evaluations Check In New Patients and Collect Pertinent Paperwork Greet All Patients Like They Are VIPs! Check-In / Out all Existing Patients Insurance Benefits Check and Authorizations Collect Patient Payments Schedule Patients Appointments Appropriately Oversee ongoing social media activity, including regular content creation, posting, and audience engagement. Have A Lot Of Fun While Making A Difference In Someone's Life! This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture About the Company The mission and vision of Accelerate Physical Therapy: Mission At Accelerate Physical Therapy, we are committed to a holistic approach to healing and addressing the root cause of pain through thoughtful evaluation and evidence-based, therapeutic care so our clients can not only restore function, but build resilience, age gracefully and thrive long term. Vision At Accelerate Physical Therapy we strive to be Ashburn’s most trusted provider of pelvic floor, orthopedic physical therapy and preventative wellness, delivering care that elevates health, movement and quality of life. Accelerate Physical Therapy Cultural Pillars: Good Communicator Leadership abilities Growth Mindset Willingness to learn new things Organized Reliable Sound Like a Good Fit for You? Go ahead and apply. I look forward to hearing from you. Viraj Chang, PT, MPT, CPI, Owner of Accelerate Physical Therapy Job Type: Full-time Pay: $15.00 - $20.00 per hour Expected hours: 40 per week Benefits: Opportunities for advancement Paid time off Paid training Education: Bachelor's (Required) Experience: Front Desk: 2 years (Required) Healthcare Insurance/Billing/Collections: 1 year (Preferred) Ability to Commute: Ashburn, VA 20148 (Required) Work Location: In person