Community Manager

Job Description The Community Manager will manage the day-to-day operations of this beautiful 320 unit property in Palm Desert. The right person will maintain the property and all related management functions, including coordinating leasing and marketing efforts, approve move-ins, lease renewals, resident and employee relations, team building and other duties and responsibilities. Onsite living required, Apartment included!Follow/ implement/ enforce all ethical/ organizational/ legal business standardsAfter hours, point of contact for on-call Staff, Answering Service, and Courtesy PatrolReports: weekly, monthly, quarterlyConflict resolution: staff, residentsSpearhead/ Supervise timely responses to resident needs, concerns, complaintsCoordinate efforts with Leasing Manager regarding resident eventsResident RetentionPoint of contact for legal/ evictions.Physically representing property at legal proceedings.Supervising/ coordinate efforts with Assistant Manager regarding the pursuit of delinquencySupervising/ coordinating the pursuit of collections of past accountsReviewing/ assessing market survey dataApprove forecasting rates/ specials/ concessions to achieve the property's occupancy/ income goals - Hot SheetsCoordinating efforts with Leasing Manager regarding Offer to Renew/ Lease Renewal lettersResident letters, payroll, petty cashIdentifying areas of improvementEstablishing/ maintaining SOP: front office, maintenanceApplication review/ approval/ override- if requiredProficient in voucher application processBudget evaluation/ controlAccounts PayableSupervise maintenance departmentCoordinate efforts with maintenance managerSupervise marketing/ leasing departmentEnsuring all third-party advertisement sources are updatedInspecting grounds/ buildings/ amenitiesQuarterly meetings with ownershipGiving updates on property performanceApprove implementing specialsOversee Inspections (balcony, move outs, annual safety) - Manager's responsibilityOversee Employee & Resident events, Advertising and DecoratingPreparing/ sending files to legalAll other tasks assigned by the Regional ManagerREQUIREMENTSKnowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues.Ability to create, compose and edit written materialsDemonstrated knowledge of demographics surrounding the assigned community. Must be self-motivated and a positive team member with effective communication and client relations skills.Demonstrated basic mathematical skills necessary to compute rents, fees, and other fiscal reporting tasksAbility to exercise initiative and problem-solving skillsAbility to establish priorities and coordinate work activitiesPossess professional, friendly telephone and greeting skillsDemonstrated experience in providing customer serviceKnowledge of computer systems including Microsoft Office programs, Internet and email at a highly proficient levelQUALIFICATIONS & SKILLSHigh school diploma requiredProperty Management Certification is a plus5+ years of general work experience2+ years of experience in residential leasing/salesPrevious supervisory experience a plusPrevious experience/responsibilities with operational planning and management a plusDemonstrable computer abilities: Microsoft Office programs, Internet and emailPrevious experience with Yardi a plusExcellent writing and speaking skillsBENEFITSHealth insuranceVision insuranceDental insurancePaid time off401(k)ModernHR is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.Company Description Today'sHR/Modern HR is a growing and dynamic organization building the future for how businesses handle the complicated role of being an employer. We partner with businesses to ensure compliance, maximize efficiency and boost profitability. We work with many different industries all over the country and proud to say we have been doing what we love for over 40 years! Company Description Today'sHR/Modern HR is a growing and dynamic organization building the future for how businesses handle the complicated role of being an employer. We partner with businesses to ensure compliance, maximize efficiency and boost profitability. We work with many different industries all over the country and proud to say we have been doing what we love for over 40 years!