Customer Service Representative/Bilingual

Job Description Benefits/PerksPaid Time OffProfessional DevelopmentJob Stability in a growing industry Job DescriptionScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. ResponsibilitiesAnswer customer questions via phone, email, and in-personAssist clients with updating policies, payments, and other servicesMaintain detailed records of client interactionsReview audits and/or policiesCollaborate with colleagues to provide comprehensive customer service xhyhwjd QualificationsKnowledge of insurance productsHigh school diploma/GED requiredExcellent customer service skillsBilingual (English and Spanish)Highly organized with strong time management skillsFamiliarity with Microsoft Office and other software applications