Patient Care Coordinator - Practice Manager

Practice Manager & Patient Care CoordinatorAesthetic & Surgical Practice | Greater Seattle AreaA highly respected, fast-paced aesthetic and surgical practice in the Greater Seattle area is seeking an experienced, polished, and patient-focused Practice Manager & Patient Care Coordinator to join our team.This is a unique opportunity for a motivated professional who thrives in a leadership role while maintaining a hands-on presence in delivering an exceptional, concierge-level patient experience.Position OverviewThe Practice Manager & Patient Care Coordinator plays a pivotal role in overseeing daily operations while guiding patients through every step of their aesthetic journey—from initial inquiry to post-procedure care. This individual ensures seamless practice flow, supports clinical and administrative teams, and upholds the highest standards of service, discretion, and professionalism.Key ResponsibilitiesPractice ManagementOversee day-to-day operations of a busy aesthetic and surgical practice Lead, mentor, and support front office and clinical team members Optimize scheduling, workflow efficiency, and patient flow Maintain compliance with policies, procedures, and regulatory standards Collaborate with leadership on practice growth, patient experience, and operational improvements Patient Care CoordinationServe as the primary point of contact for surgical and non-surgical patients Guide patients through consultations, treatment planning, scheduling, and follow-up care Provide detailed education on procedures, pricing, and expectations Build strong, trust-based relationships with patients through clear communication and empathy Coordinate pre-operative and post-operative care with clinical staff  Administrative & Business SupportManage provider schedules, consultations, and surgical bookings Oversee financial coordination including treatment plans, quotes, and payment processing Support marketing initiatives, events, and patient engagement efforts Ensure an elevated, luxury patient experience at every touchpoint Qualifications3–5+ years of experience in practice management, patient coordination, or a similar leadership role (aesthetic, plastic surgery, or medical specialty preferred) Exceptional interpersonal and communication skills Highly organized with strong attention to detail and ability to multitask Professional, polished demeanor with a passion for patient care Proven ability to lead a team and manage a fast-paced environment Experience with EMR systems, scheduling software, and patient management platforms Preferred AttributesBackground in aesthetics, plastic surgery, dermatology, or luxury service environments Strong sales acumen with a consultative, patient-first approach Ability to anticipate needs and deliver a seamless, high-touch experience Positive, solutions-oriented mindset with strong leadership presence What We OfferCompetitive compensation based on experience Opportunity to work in a collaborative, high-performing environment Exposure to advanced aesthetic and surgical treatments A culture centered around excellence, innovation, and patient satisfaction How to ApplyQualified candidates are invited to submit their resume and a brief introduction outlining their experience and interest in the position.