HOST
POSITION TITLE: HOST
PURPOSE: Greets and accommodates needs of guests.
ESSENTIAL DUTIES:
Greet and seat customers immediately (within 1 minute) in a systematic fashion.
Answer phone.
Run a wait list.
Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.
OTHER DUTIES:
Project a positive image at all time.
Assist other FOH staff members, etc. as needed.
Observe customers and responds to additional requests/complaints etc.
Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)
ESSENTIAL PHYSICAL REQUIREMENTS:
100% Walk and stand.
50% Operate cash register, POS system, and makes change.
25% Reach, bend, stoop, wipe, and lift up to 20 pounds.
ESSENTIAL TRAINING REQUIREMENTS: Successful completion of hourly position validations, including reading training materials.
QUALIFICATIONS: Must be 16 years old.