Operations Manager

OverviewWe are looking for an experienced Operations Manager to support our U.S. operations and ensure smooth daily management across our offices and operational sites. This role will coordinate administrative processes, vendor management, procurement support, and cross-team communication for our growing North America business.ResponsibilitiesOperations & AdministrationSupport the implementation of administrative policies and procedures across multiple U.S. locations.Oversee office and facility coordination, ensuring smooth day-to-day operations.Manage relationships with service vendors (facilities, cleaning, security, IT support, etc.).Procurement & SuppliesCoordinate office supply purchasing and maintain relationships with key suppliers.Work with operations teams to ensure availability of necessary materials and consumables.Track purchasing documentation, invoices, and compliance requirements.Budget & Cost OversightAssist in preparing annual administration budgets and monitor spending throughout the year.Identify opportunities to improve efficiency and reduce administrative costs.Employee & Team SupportSupport local employee needs, including workspace coordination, travel standards, and company events.Facilitate communication between U.S. teams and international teams to ensure smooth collaboration.Risk & Documentation ManagementMaintain company records, insurance documentation, and administrative files.Support the development of business continuity procedures and site preparedness plans.Qualifications8+ years of administrative management experience, ideally within a multinational or multi-location organization.Bilingual English and Mandarin as plusExperience working in logistics, warehousing, or supply chain environments is an advantage.Strong communication skills and ability to coordinate with teams across regions.Proficiency in Microsoft Office and strong vendor negotiation abilities.Comfortable with occasional business travel within the United States.Strong execution and ability to respond quickly in a fast-moving environmentExcellent attention to detail and accuracy in administrative workAbility to collaborate across cultures and regions in a professional mannerStrong organizational skills and ability to manage multiple tasks simultaneously