Quality Assurance Tester (Payments & Financial Systems)

This is a onsite positionRole OverviewWe are seeking a Quality Assurance Tester to support a large-scale financial systems and payment platform migration initiative. This role will focus on validating end-to-end payment processing workflows across multiple channels, ensuring accuracy, compliance, and seamless user experience during the transition to a new enterprise banking and payment ecosystem.The ideal candidate is a self-starter who can work independently, take ownership of testing objectives, and collaborate effectively with project teams, developers, and business stakeholders.Key Responsibilities Perform end-to-end testing of payment systems, including:Card-present transactions Online payments (credit cards, e-checks, digital wallets) IVR (phone-based) payment systems Develop and execute comprehensive test scenarios (positive and negative cases) Validate payment workflows, receipts, refunds, and reconciliation processes Conduct user interface (UI) and user experience (UX) testing Document test cases, results, and defects using tools such as Visio, OneNote, SnagIt, or similar Provide actionable feedback to project management and development teams Validate payment reporting, transaction files, and ERP reconciliation processes Support change management efforts, including communication and documentation for end users Assist with post go-live support, troubleshooting payment-related issues Develop, review, and maintain Standard Operating Procedures (SOPs) for:Credit card processing Online payment workflows In-person transaction handling