Payroll & HR Technology Manager

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Our Payroll and HR Technology Consulting team offers a full range of payroll and HRIS technology services including but not limited Outsourced Payroll Administration, Multi-Jurisdictional Payroll Services, Payroll & HRIS Technology Implementations, Payroll & HRIS Technology Vendor Transitions, Payroll Tax Amendments, Payroll Tax Compliance and Registrations, Time and Attendance Implementations and Management, Benefit configuration, enrollments and carrier feeds, W-2 Reconciliations, and Workflow and Process Design. We are seeking a Payroll & HR Technology Manager to join our team. The professional we are seeking will manage payroll and HR Technology projects, serve as an escalation resource for the payroll team, and provide payroll and HR Technology consulting services and administration to businesses of all sizes. How you'll make an impact Identify the client's business needs, actively providing best practices, and process improvements, and ensuring compliance with Federal, State, and Local jurisdictions Review, respond, and resolve client issues related to work product, project plan, and other inquiries Provide exceptional customer service to deliver a dynamic client experience Conduct client quality checks and identify areas of concern and improvement Successfully manage multiple projects and/or clients simultaneously in a highly organized mannerExcel in both virtual team environments and independent work, completing tasks accurately and efficiently. Collaborate with consultants on large-scale projects and take on leadership roles within project teams when needed. Create custom reports as needed for clients. Facilitate or oversee the implementation of new products. Manage and troubleshoot benefit configuration enrollment and carrier feeds for clients as it pertains to the use of technology. Creation and documentation of key processes that are essential to the success of the project/client Provide strategic insight for payroll-related initiatives and projects Identify if the clients’ payroll processes and procedures are in compliance with federal, state, and local guidelines Streamline processes and optimize system functionality About You Previous experience in project management of implementations and other payroll/HRIS projects Ability to develop and execute a project plan Preferred experience with any major payroll/HRIS platform (e.g. ADP, Ceridian/Dayforce, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday) Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP Attention to detail, problem-solving ability, and the ability to operate in a highly confidential setting Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification Proven ability to effectively manage working relationships with all levels of contacts within a can organization and vendors Base Salary: $92,310 – $125,000. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including skills and experience. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.