Assistant General Manager

BenefitsEmployee discountsHealth insuranceDental insuranceVision insuranceAssistant General Manager (AGM)Holiday Inn | Full-Service Hotel Schedule: Full-Time | Flexible (including evenings, weekends & holidays)Lead Operations. Elevate Guest Experience. Grow Your Career.Are you a hands-on hotel leader ready to take the next step toward a General Manager role?We're looking for a driven Assistant General Manager (AGM) to partner with the General Manager and lead day-to-day operations across all departments. This is a high-impact leadership role where you'll directly influence guest satisfaction, team performance, and hotel profitability.At Holiday Inn, part of the globally recognized IHG Hotels & Resorts family, you'll join a team committed to delivering exceptional hospitality and operational excellence.What You'll DoAs AGM, you'll be the operational backbone of the hotel, supporting all departments and ensuring everything runs smoothly.Oversee daily operations across Front Desk, Housekeeping, F&B, Maintenance, and Guest ServicesEnsure a seamless, high-quality guest experience from arrival to departureLead, coach, and support department managers and team membersHandle guest concerns and service recovery with professionalism and urgencyMonitor occupancy, room readiness, and operational performanceAssist with budgeting, labor management, and cost control initiativesConduct routine inspections to maintain brand and cleanliness standardsSupport hiring, training, and team development effortsEnsure compliance with safety standards, policies, and proceduresWhat We're Looking For3–5+ years of hotel leadership or supervisory experienceExperience across multiple hotel departments (Rooms + F&B preferred)Strong knowledge of hotel operations and guest service standardsProven ability to lead teams and drive resultsFinancial awareness (labor, cost control, daily reports)Hands-on, visible leadership styleStrong communication, problem-solving, and organizational skillsFlexibility to work varied schedulesWhat You'll GetBenefits package (for eligible employees)Employee hotel discounts through IHGCareer advancement opportunities (AGM to GM track)Supportive leadership team and growth-focused environmentWhy This RoleClear path to General Manager advancementOpportunity to lead across all hotel departmentsMake a direct impact on guest experience and operationsWork with a globally recognized hospitality brandEqual Opportunity EmployerWe are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.J-18808-Ljbffr