National Account Executive

Position Summary:The National Account Executive is responsible for developing, managing, and expanding relationships with key multi-location and national clients across the maintenance/window cleaning division. This role focuses on driving revenue growth within existing accounts while identifying new opportunities to expand services across client portfolios. The ideal candidate is a strategic relationship manager who can navigate complex organizations, coordinate across multiple locations, and ensure consistent, high-quality service delivery.Key ResponsibilitiesOwn and grow a portfolio of national and regional accounts, driving revenue through new business development, account expansion, and cross-selling of servicesBuild and maintain strong relationships with key stakeholders, including corporate decision-makers, property managers, and facility leadershipIdentify and develop opportunities to increase share of wallet across client portfolios and geographic locationsCoordinate with operations and field teams to ensure consistent service delivery and client satisfaction across all sitesLead contract negotiations, pricing discussions, and renewal strategies for national accountsMonitor account performance, service quality, and customer satisfaction, proactively addressing issues and identifying improvementsDevelop and execute strategic account plans aligned with company growth objectivesTrack account activity, pipeline, and performance metrics within CRM systemsCollaborate with Business Development and Operations teams to support onboarding of new locations and expansion opportunitiesRepresent the company in client meetings, industry events, and strategic business reviewsQualifications:8+ years of experience in B2B sales, account management, or national account managementProven track record of managing and growing multi-location or national accountsStrong relationship-building and stakeholder management skillsExperience working with commercial clients such as property managers, REITs, facility management groups, or national brands preferredAbility to manage multiple priorities across different regions and client locationsStrong communication, negotiation, and presentation skillsProficiency with CRM systems and Microsoft Office toolsWillingness to travel as needed to support client relationshipsPreferred Background:Experience in facility services, commercial cleaning, maintenance, or related industriesFamiliarity with contract-based or recurring service modelsExperience coordinating with operations or service delivery teams