Onsite Computer Support Specialist

Job DescriptionThe Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software and ensuring the security of networks and systems. This role also provides guidance to users regarding operation of equipment, network administration, and troubleshooting user support issues.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:High school diploma or equivalent; Bachelor's degree in related field preferred2+ years experience providing basic computer support or training to youth and/or adultsKnowledge of PC hardware and software configurations, troubleshooting and maintenanceExperience installing, troubleshooting, and managing Microsoft products Experience troubleshooting email related issuesConfiguration, management, and troubleshooting skills for routers, switches, and firewallsAbility to multitask in order to complete responsibilities in a timely and accurate manner.Ability to recognize IT issues and opportunities and determine the appropriate action required Ability to use time effectively and efficientlyKnowledge of network infrastructure standardsExperience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)ULMS Total CompensationPaid Time Off WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer paid Most Benefits will take effect on the 1st of the month following a 60-day waiting periodMedical - $8,741.40 per yearDental - $570 per yearVision - $65.04 per yearGroup Life & ADD - $41.70 per yearEmployee Assistance Program - $57.60 per year 403(b) retirement - $100 per monthHealth & Fitness Benefit - $419.88 per year LinkedIn Learning Account Professional Development Funds – up to $1500 per year for approved professional development activities: 3.5 weeks of PTO accrued annually during first 24 months of employment8 annual personal holiday/health and wellness days*11 paid holidays + 6 day paid winter holiday breakWorkers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)Taxes – 9.8% of salaryAt the Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.