VIP Beverage Host (Union)

At Stratosphere Gaming, LLC , we don't just offer jobs - we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here - and a team that's as invested in your success as you are.Job Description Summary:Summary:As the VIP Beverage Host, you play an essential role in supporting the daily operations of the Beverage department by providing a high level of personalized service to guests in exclusive lounge areas. You ensure a welcoming, clean, and attentive environment by managing guest orders, maintaining workstation cleanliness, and responding promptly to guest needs. Your focus on guest engagement helps create a premium and memorable experience that drives customer satisfaction and loyalty.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service culturePresent menus and offer suggestions for drinks, food, and specialsTake beverage orders and communicate them clearly to Bartenders, Bar Backs, and PortersMaintain and reset lounge tables and workstations, ensuring cleanliness and readiness for guestsAnswer guest questions and stay informed on property events, offerings, and amenitiesMonitor guest satisfaction throughout their visit and proactively address guest needsAccurately total bills, verify charges, and process guest paymentsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications1 year of beverage serving experience preferredAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentAbility to access and input information using a moderately complex computer systemRequirementsAt least 21 years of ageHigh School Diploma or equivalent preferredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsFood Handlers CardAlcohol Awareness CardPhysical RequirementsFrequently push/pull up to 25 lbs.Frequently lift and/or carry up to 25lbs. at floor, knee, waist, and chest levelsRegularly squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsExtreme HeightsExtreme hot cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job - and want to be part of a team that values integrity, impact, and opportunity - we'd love to hear from you.