Relationship Associate, Loan Operations

Banking Customer Service RepresentativeAt FNBO, our employees are the heart of our storyand we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.Summary of the Job:Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer facing role.About This Role:Key Accountabilities: (not limited to)Greeting and assisting customersFacilitating customer research and correctionsProcessing loan payments, advances, and maintenanceOrigination and maintenance of Commercial deposit accountsReal Estate service form assistanceLoan system workflow assistanceLoan tracking tasksLoan document reviewLoan closing assistanceComplex loan processing (i.e.- Construction Draws, Floor plans)Provide operational support to lending staffThe Ideal Candidate for This Role:Basic Qualifications:Minimum two years' experience in the banking industryStrong client service background and skillsDemonstrated ability to handle confidential and sensitive informationDemonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendorsAbility to complete multiple assignments/projects with quality, accuracy and within set deadlines.Exceptional attention to detailHigh school diploma or GEDAdditional Qualifications:Associates DegreeWork ExperienceBanking or financial services 1-3 yearsBranch Banking 1-3 yearsLending 0-12 monthsCandidates must possess unrestricted work authorization and not require future sponsorship.Compensation:Compensation range (base pay): $47,613.00-$78,560.00This role may have a specific starting pay within this range.Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.Work Environment:It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.Benefits Overview:We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:Medical, Dental, Vision Insurance401k, With Matching ContributionsTime Off ProgramsHealth Savings Account (HSA)/Dependent CareEmployee BankingGrowth OpportunitiesTuition AssistanceShort-Term/Long-Term Disability InsuranceEqual Opportunity & Belonging:FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selvesno matter their role or where they are in their journey.FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.Job number: R-20260692