Director, Tier 3 IT Support & Platform Reliability

A leading healthcare company is seeking a Director of IT Support to lead the EnterpriseRX level 3 technical support organization. This role involves defining support strategies, managing complex technical issues, and ensuring operational maturity. The ideal candidate will have over 12 years of IT operations experience, including at least 4 years in management. Strong analytical and communication skills are essential. This position is hybrid based in Irving, Texas, with flexibility across the United States. J-18808-Ljbffr