Operations Quality Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeCareers that Change LivesA career at Medtronic is like no other. We’re committed to and driven by our Mission to alleviate pain, restore health, and extend life for millions of people worldwide!Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident – we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions.To learn more about Inclusion & Diversity at Medtronic Click HereThe Brooklyn Center facility also known as Medtronic Electronics Components Center (MECC) supports the design, development and production of components used in devices for a variety of Medtronic Operating Units (OUs). This role reports to the Operations Quality Director at MECC. Key aspects of this role include driving accountability in the disposition and closure of nonconformances in a timely fashion, collaborating with customer sites (downstream Medtronic facilities) on non-conformance investigation and resolution, driving a culture of collaboration and compliance across the Batteries Focus Factory (Includes High, Medium, and Low Rate Batteries), manage day to day operations, and manage continuous improvement/programmatic savings initiatives to reduce the overall quality risk within each Focus Factory.Responsibilities may include the following and other duties may be assigned.Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations.Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.Prepares reports and/or necessary documentation (ex Corrective and Preventative Actions) and provides to applicable stakeholders, both internal and external.Ensures the quality assurance programs and policies are maintained and modified regularly.Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.Managing and develop engineers, supervisors, and technician personnel within the Quality function.Own Issues, drive solutions and implement improvements to maintain Quality Metrics for the Battery Focus Factory at MECC. Take initiative to establish Lean Philosophy within the team to streamline daily business processes.Lead quality related problem solving and root cause analysis during manufacturing.Create a culture of collaboration and proactive quality management within MECC Operations.Drive standard work to establish One Best Way across focus factories.Initiates steps to assure the company quality management systems in place are compliant to ISO 13485.Must Have: Minimum RequirementsBachelors degree requiredMinimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experienceNice to HaveAuditor certification4+ years of direct people management experience CQE or CQM certificationPhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$136,000.00 - $204,000.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).About MedtronicMedtronic benefits and compensation plansWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.At Medtronic, most positions are posted on our career site for 3-7 days.