Hospital Operations Manager

Job DescriptionAre you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Brookfield Veterinary Hospital is seeking an enthusiastic Hospital Operations Manager to join our thriving team!As a (Veterinary Hospital) Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!For more details, please visit our website at: https://www.redmondvet.com/The Opportunity:As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.Responsibilities:Complete ownership of P&L, accountable for the hospital's performanceCollaborate with regional leadership to identify trends and forecast the hospital's needsManage accounts receivableOversee hospital inventory and control facility and administrative costsManage payroll for hospital staffDevelop the hospital schedule and manage labor costsChampion change and identify, document, share, and promote best practicesLead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasksImplement new technologies and initiatives to improve operational efficiencyEstablish and drive the culture of the hospitalTrack and maintain current licensures for all DVMsProvide feedback and handle challenging conversationsDemonstrate and reinforce the highest level of client serviceQualifications:A bachelor's degree in business or a related field is preferred3-5 years of experience in a managerial role, including customer service experienceExperience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plusBenefits:$75,000 - $80,000 Annually SalaryAnnual Bonus OpportunityHealth Insurance BenefitsFree Mental Health Benefit Options401k with MatchCompetitive PTO PlanContinuing Education StipendsFair Work-Life BalanceNational Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:We'll always reach out via verified LinkedIn profiles or emails ending in @nva.comAll job opportunities and applications are hosted on our official careers site: careers.nva.comThere is no cost or confidential information required to apply or be considered for a positionIf you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.