Laundry Attendant Lead - Dollywood's DreamMore Resort & Spa - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Laundry Attendant Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Laundry Attendant Lead will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.The purpose of the Laundry Attendant Lead is to be responsible for assisting the Laundry Manager in leading and coordinating the cleaning and delivery/pickup process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Summary of Essential Functions & ResponsibilitiesKeeps Laundry Attendants and Drivers focused on work at hand and maintain productivity in the absence of the Laundry ManagerPerforms opening and or closing procedures, arm/disarm alarm system lock/unlock doorsSafely operates commercial washers, dryers and folding machinesLoads and unloads washing machines and dryersOperates the folders and other laundry equipment in accordance with the product specificationsCleans up machines and surrounding areas as necessary per shiftComplies with attendance rules and be available to work on a regular basisOperates laundering equipment to ensure safe and thorough cleaning and pressing, keeping work area clean and safeHelps ensure laundry operations run smoothly by alerting the manager when equipment stops working properlySorts out all linen that needs to be donePushes and pulls linen carts that are full of linenParticipates in monthly linen inventoryMust be able to function in a team atmosphereCompletes other duties as assignedManagement reserves the right to change and/or add to these duties at any timeEducation and Experience RequiredHigh school diploma or equivalentSix to 12 months previous commercial laundry experience preferredMust be able to successfully pass a background check and drug screenAbility to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving recordOffers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record checkKnowledge, Skills, and AbilitiesMust display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committedAble to make a friendly impression when speaking to or corresponding with guests, vendors, and other employeesMust reflect Dollywood's image by being genuinely friendly and caring and by taking pride in workMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust be committed to continuous improvementMust have professional appearance with good personal hygieneMust promote and support a "team" work environment by cooperating and helping co-workersMust be able to be productive in a fast-paced environmentMust maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysMust be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsAble to comprehend instructions and retain informationAble to perform duties consistent with creating a safe and secure environment for hosts and guestsAble to be flexible to handle frequent changes in prioritiesAble to add, subtract, multiply and divide with accuracyAble to communicate effectively with Guests and Hosts using approved communication methods* Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goalsPhysical and Cognitive RequirementsLifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe liftingMobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfacesRepetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functionsEnvironmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoorsCognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methodsAble to meet the physical demands of the jobAbility to sit, stand and walk; climb and descend indoor and outdoor stairsAbility to move, bend, stoop, kneel, reach, twistThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.