Career and Member Services Manager

Join our team, sharing the latest scientific advances in light-based technologies from around the world, including biomedical optics, astronomy, lasers, solar, nanotechnology, and more! Make a difference by doing important work with a successful, international not-for-profit organization.Full-time, 40 hours per week position, non-exempt, with flexible work hours. Description of dutiesThe Career and Member Services Manager, is responsible for the conceptualization, development, and execution of innovative programs, resources, and events that support member engagement and career growth.This role identifies emerging member needs, designs new initiatives, and manages program delivery across conferences and year-round offerings. Success in this role requires a strategic, data-driven mindset with a focus on continuous improvement and member value. Key ResponsibilitiesDesign, develop, and manage member services and career development programs delivered at SPIE conferences and throughout the year, including program strategy, budgeting, promotion, and evaluationLead the evolution of the SPIE Student Chapter program, including new initiatives, resources, and events to foster growth, engagement, and long-term successServe as staff liaison to the Early Career and Student Subcommittee, supporting collaboration and program alignmentEstablish and monitor metrics to evaluate program effectiveness and guide continuous improvement effortsIdentify emerging member and workforce development needs and lead the design and launch of new programs, pilots, and services to address those needsPartner cross-functionally with internal teams (e.g., marketing, events, and technology) to ensure successful program delivery and promotion. Core CompetenciesAbility to work both independently and collaboratively in a team environmentStrong organizational and project management skills with the ability to manage multiple prioritiesProven ability to meet deadlines and deliver results in a fast-paced environment Education & Experience RequirementsExperience in program management, member services, education programs, or a related fieldStrong business process improvement and project management skillsProficiency with CRM systems (e.g., Microsoft Dynamics), databases, email tools, and Microsoft Office SuiteTechnical aptitude and interest in AI and emerging technologiesAbility to troubleshoot and solve problems, particularly in live event settingsExcellent written and verbal communication skillsSelf-starter who takes initiative and drives resultsDemonstrated cultural awareness and commitment to customer service and inclusivityBachelor’s degree in business administration or entrepreneurship preferred.Experience in project management and/or business development, including program design, proposal development, and launching new initiatives from concept through executionExperience interacting with international constituents; second language a plus but not required. Compensation and Benefits package include:Competitive wages, annual discretionary bonus. Pay Range $38.61 to $ 56.73.Medical, dental & vision benefits provided (100% employer paid premium for the employee, 75% employer paid premium for the dependents).Defined retirement contribution: SPIE provides an automatic 5% contribution PLUS SPIE offers UP to 5% matching contributions and 25% vesting each year, 100% vested after 4 years.Paid Time Off plan begins at 31 days per year.Health savings accounts are partially funded by SPIE.Flexible spending accounts for dependent care and dental/vision expenses available.Employee life & disability insurance provided, dependent life insurance & Long Term Care insurance available through payroll deduction.Many learning & development opportunities including tuition reimbursement & leadership development. Location: Physical work location in Bellingham, WA. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.Culture: SPIE recognizes that diversity and inclusion drive innovation, excellence, and new knowledge. Bringing together people from different backgrounds, experiences, and perspectives makes us stronger and supports our mission. We offer a collaborative work environment and strive to create a culture of belonging for all our employees.Please apply online at www.spie.jobs and include a resume & cover letter, indicating how your experience & qualifications match the requirements & why you will be successful in this position.All materials must be received by 5 p.m. 6/5/2026.SPIE is committed to creating a diverse environment and is proud to be an equal opportunity employer. SPIE provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.