Bilingual Assistant Community Manager

Who We AreCLEAR Property Management has been doing things differently since 2008. We're not a corporate machine - we're a team of sharp, driven people who take pride in managing properties the right way. Our growth comes from investing in our people, promoting from within, and building a culture where your work actually means something.The CLEAR brand stands for precision, dedication, and excellence. If you're tech-savvy, people-oriented, and ready to own your role, you'll fit right in.The RoleThe Assistant Manager is the backbone of community operations. You'll handle collections and delinquency, step in for the Community Manager when needed, support leasing efforts, and make sure residents have a positive experience from move-in to move-out. You keep the trains running - and you keep them running well.What You'll OwnFinancial PerformanceMonitor and manage delinquency, targeting 0-1.5% of total billed income monthlyBill NSF and late fees accurately and on timeFile collection agency claims for skips and evictions; manage third-party collections after 30 days post-move-outMeet budgeted income expectations each monthOperations & ComplianceComplete deposit accountings within 3 business days of vacancy, with zero errorsDistribute 3-Day Notices by the 5th of each month; file evictions or establish Hold-Off Agreements by the 12thSend Small Balance Notices by the 7th; document all activity in delinquency notesNotify residents of NSF payments within 24 hoursComplete Month End Close Out using the checklist by the 25th of each monthMaintain accurate, complete resident files and Yardi documentation throughoutLeasing & Resident RelationsShow, lease, and move in prospective residentsUpdate unit availability dailyPrepare and deliver all legal notices in compliance with state law and company standardsResolve resident concerns and escalate when appropriateWhat You Bring2+ years of residential property management experience (required)Strong collections backgroundYardi experience (strongly preferred)Solid understanding of Fair Housing, security deposit law, and basic accountingBilingual in Spanish and EnglishProficient in Microsoft OfficeHigh school diploma or equivalent required; college degree a plusAbility to lift 25 lbs. as neededThe right person for this role is organized, calm under pressure, and doesn't need to be micromanaged. You take ownership, communicate well, and know how to balance urgency with professionalism.What We OfferMonthly commissions + quarterly bonusesHealth, dental, vision, pet, life, disability, and 401(k)Paid holidays and PTO (with annual accrual increases)Leadership and skills trainingHoliday savings program, and company eventsA real path to grow - we promote from withinReady to be CLEARLY better? We'd love to hear from you.