Production Support 1st

Production Support 1stLocation: Brownsville, TX, US, 78521 Segment: OperationsRich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich'sInfinite Possibilities. One Family.Purpose StatementThe Production Support will be responsible for defining, clarifying and enhancing the ability to follow the procedures with work schedules, PTO, tours for temp workers and general administrative tasks that pertain to production and associates that meet compliance with Quality Standards and RPC Policies. In addition, provide assistance with team leaders and associates when neededKey Accountabilities and OutcomesWork with associates to ensure they are in compliance with RPC Quality Standards and Specifications. Ensures that all required documentation for production records is completed according to RPC policies. Assist Team Leaders with Safety Training Assist with New Hire Orientation tasks as needed (file, E-verify, tour, etc.) Provide support for Team Leaders when it comes to work schedules, absences, and PTOKnowledge, Skills, and ExperienceHigh School graduate or equivalent (GED) Food manufacturing experience (1 to 2 years) a plus Strong computer skills High organizational and multitasking skills Speak, read, and write English (Spanish is a Plus) Understand company policies HR experience a plus Problem solving skills Ability to lift up to 50 lbs Ability to document and measure results Teamwork building skills Comfortable public speaking Knowledge of Good Manufacturing Practices Ability to follow proceduresBRINGING YOUR BEST SELF TO WORK.As a family-owned company, caring for our associatestheir whole selvesis a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: Competitive compensation Health & financial benefits Paid time off Parental leave Family planning support Flexible work policy Associate resource groups Volunteering & community impact opportunities Holiday gatherings In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible.