Installation Tech

ndustry: Fire Alarm, CCTV, Access Control, Intrusion Detection Job Type: Full-Time | Travel: Required Key Must Haves Experience installing fire alarm systems or security hardware Experience working on commercial accounts preferred What You'll Do Key Responsibilities: Assist in the installation of security and fire systems hardware. Collaborate with team members to ensure compliance with regulatory requirements. Adhere to all company policies and industry regulations. Assist in creating documentation and reports for security assessments and audits. Accurately maintain inventory records for all hardware. Maintain tools, vehicles, and equipment and keep parts and supplies in order. Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction. Performs other related duties as assigned. Performance Objectives Complete assigned training modules and certifications within specified timelines. Deliver quality service and support that meets or exceeds customer expectations. Maintain timely and accurate service documentation. What We're Looking For Qualifications: High school diploma or equivalent required. Valid driver's license and clean driving record. 3+ years of experience in an installation role supporting fire systems, security systems, access control systems, and CCTV systems. Experience installing Kidde, DMP, Digital Watchdog, Notifier, and AiPhone preferred NICET 1 Key Traits for Success: Familiarity with iPhone/iPad and best practices. Strong problem-solving and analytical skills. Excellent communication and interpersonal abilities. Ability to work well in a team environment. Eagerness to learn and adapt to using hand and power tools. Attention to detail and commitment to accuracy. Time management and organizational skills. Physical Requirements Reasonable accommodations may be made for individuals with disabilities. Ability to sit or stand for extended periods. Capable of lifting and moving equipment weighing up to 50 pounds. Comfortable working in various environments, including client sites and on ladders. Must be able to work at heights. Must be able to work in all weather conditions. Work Hours & Benefits Core work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with travel to customer sites required. Comprehensive benefits package including medical, dental, and vision insurance after 30 days. Generous PTO policy and six company holidays in the first year (PTO prorated year one). Employment Type: Full Time Years Experience: 3 - 5 years Salary: $19 - $20 Hourly Bonus/Commission: No