LTL Operations Specialist (Alpharetta)

Southern Reins Logistics is a growing freight brokerage with deep roots in LTL, and we're looking for a motivated, detail-oriented individual to join our operations team as an LTL Operations Specialist. This is a ground-floor opportunity to build a career in freight logistics under the direct mentorship of experienced LTL professionals.You don't need years of experience — you need a hunger to learn, strong communication skills, and the ability to stay sharp in a fast-moving environment. We'll teach you the rest.Responsibilities:Coordinate LTL shipments from tender through delivery, ensuring accurate execution at every touchpointCommunicate with carriers and customers to manage pickups, transit updates, and delivery confirmationsEnter and maintain shipment data in our TMS (Turvo), ensuring accuracy across all recordsIdentify and resolve service issues including delays, exceptions, and accessorial disputesSupport the sales team and customers across all aspects of the LTL lifecycle — quoting, shipment building, booking, tracking, invoice auditing, and claims handlingAssist in tracking KPIs and reporting on shipment performanceWhat we look for:0–2 years of experience in logistics, freight, or a related field (internship experience counts)Sharp, fast learner who can absorb complex processes quickly and execute with confidenceStrong attention to detail and ability to manage multiple shipments simultaneouslyClear, professional communication — both written and verbal; you can hold your own in a conversation with a carrier, a customer, or a VPComfortable working in a fast-paced, team-oriented environmentProficiency with Microsoft Office; TMS experience a plus but not requiredA willingness to ask the right questions, take ownership, and growOur Benefits:Competitive base salary and bonus incentivesComprehensive benefits package: Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability401(k) with Company MatchingGenerous PTO + Company Paid HolidaysCasual dress code and an energetic team culture.Ready to Take the Next Step?If you are a driven, competitive professional looking for a rewarding career in freight brokerage, we encourage you to apply today and become part of the Southern Reins Logistics team!