Community Manager

Community ManagerFull-Time | Remote | Customer ExperienceAbout NoovoNoovo is redefining van life through design, comfort, and craftsmanship. Built on premium chassis with European-inspired interiors, every Noovo van is designed to feel like home wherever the road leads. Headquartered in Las Vegas, Noovo is one of the fastest-growing lifestyle vehicle brands in the U.S., known for its modern aesthetic, transparent process, and authentic community of travelers who choose to live differently.The RoleAs Community Manager, you shape the Noovo owner experience. Your mission is to turn customers into lifelong advocates by building an inclusive, high-touch and data-informed community, online and on the road. This role blends relationship-building, CRM management, and event execution. You will lead our Advocate Program, manage digital community spaces, and bring the Noovo spirit to life through owner-led events, campouts, and brand activations nationwide.Key ResponsibilitiesAdvocacy & ReferralsLead the effort to turn owners into advocatesBuild and scale the Noovo Brand Advocate ProgramCreate a best-in-class owner onboarding experienceEquip advocates with premium brand assetsTrack and optimize referral performanceConnect prospective buyers and current owners for van tours and rentalsCommunity & EventsCurate engaging owner communications (newsletters, updates)Organize owner groups (solo travelers, digital nomads, families, etc.)Plan and support owner-led events, campouts, and trade show activationsCollaborate with ambassadors to create authentic community contentMonitor the health of the community using specific KPIsDigital & InsightsManage and moderate Noovo's digital community spaces (Facebook Group and others)Support owners with timely answers and resourcesMaintain an owner directory and geographic networkPartner with Marketing to surface customer stories and UGCRequirements & Qualification3–5+ years in community management, ambassador programs, or CXProven ability to build and scale engaged communitiesPassion for van life, RVing, or overlandingStrong writer with a premium yet approachable voiceData-driven, organized, and calm under pressureEvent-savvy and comfortable managing multiple workstreamsTech-savvy (Google Workspace, CRM tools) with an eye for designAbility to travel for national eventsCompensation & Benefitsup to $75,000base salaryMedical, dental, vision, and 401(k) with company matchPTO, holidays, travel to national eventsGrowth opportunities in a fast-scaling premium brandPandoLogic. Category: Social Services, Keywords: Community Services Manager