Global Indirect Tax Technology Manager (AI)

Global Indirect Tax Technology ManagerAt Grant Thornton, we believe in making business more personal and building trust into every result for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ? and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. The team you're about to join is ready to help you thrive. Here's how: Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site. Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. We understand that your needs, responsibilities and experiences are different and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion. If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better. We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment. Job DescriptionAs a Global Indirect Tax Technology Manager, you will help modernize tax departments through practical automation, advanced analytics, intelligent document processing, and AI-enabled solutions. While the role supports initiatives across all tax types (direct and indirect), there is a strong focus on Global Indirect Tax, including Sales & Use Tax (SUT), VAT, GST, and E-Invoicing, given the operational complexity and data intensity in these areas. This role requires a strong blend of tax technology expertise, consulting leadership, and client engagement capabilities. Managers lead client engagements from initial concept through deployment, helping tax departments design scalable technology solutions that improve operational efficiency, strengthen controls, and enable better visibility into tax data and processes. In addition to project delivery, Managers contribute to practice growth by supporting business development initiatives, participating in proposal efforts, and helping shape new solution offerings that align with evolving client needs. This position focuses on improving the operations of the tax function by connecting data, automating workflows, improving visibility, and enabling more scalable tax processes. Your day-to-day may include: Leading client engagements and serving as a primary point of contact for tax technology initiatives Managing projects from initial scoping and requirements gathering through architecture design, development oversight, testing, and deployment Asking thoughtful questions to understand client challenges, gather requirements, and accurately translate business needs into technical solution designs Designing and overseeing the development of data pipelines and automation workflows to streamline tax data processing and compliance activities Overseeing the design and development of dashboards and analytics to provide tax leaders with improved operational insight and decision support Designing and overseeing the development of AI-enabled solutions within tax operations, including intelligent document processing, data extraction and classification, and decision-support tools Collaborating with tax leaders to identify operational gaps and develop scalable technology solutions Translating complex tax and data challenges into practical technical solutions using modern data and automation tools Managing relationships with cross-functional teams including tax professionals, data engineers, and client stakeholders Supporting proposal development, participating in sales discussions, and contributing to new business opportunities Mentoring and developing team members while guiding project delivery and solution implementation Contributing to internal innovation efforts and helping expand the firm's tax technology capabilities You have the following technical skills and qualifications: Bachelor's degree in Accounting, Finance, Tax, or a related technical field (e.g., Computer Science, Data Analytics, MIS, Computer Engineering) 5 years of experience in tax technology consulting, tax operations, or a technical role within public accounting or industry Experience working with tax technology or tax operations across multiple tax types, with a strong preference for experience in Indirect Tax (Sales & Use Tax, VAT, GST, or E-Invoicing) Professional credential required (CPA, JD, PMP, Six Sigma Green Belt or higher, CISA, CMI, or similar credential) Strong SQL skills for querying and analyzing large transactional datasets Experience with Python or similar languages for scripting, analytics, or ETL processes Working knowledge of ERP data structures across financial, procurement, and invoicing modules (e.g., SAP or Oracle) Experience with low-code automation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI) Hands-on experience with automation tools such as Power Automate, UiPath, or similar platforms Experience with ETL tools such as Alteryx and Power Query; familiarity with KNIME or Domo is a plus Experience designing dashboards and data models using Power BI or Tableau Exposure to AI, machine learning concepts, or Intelligent Document Processing (IDP) applied to business processes or tax workflows Familiarity with Microsoft Fabric, SharePoint integrations, or modern data platform architectures is a plus Demonstrated ability to manage engagements and deliver solutions from concept through deployment