TDA - ACP - Consumer Product Protection Specialist (57927)

Job DescriptionCONSUMER PRODUCT PROTECTION SPECIALISTSalary Information: B19, $4,250.00 - $4,500.00/MO. State Classification: 1572 - Program Specialist III FLSA Status: Exempt Posting Number: 26-57927-1R LocationAustin, TX HOW TO APPLYApply online via CAPPS. Applicants applying through Work In Texas (WIT) will be required to complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section to be considered for the position. WHO ARE WE The Texas Department of Agriculture's key objectives are to promote production agriculture, consumer protection, economic development and healthy living. WHAT YOU'LL DOThe Consumer Product Protection Specialist will perform complex consultative and technical assistance work for the Weights and Measures program for the Agriculture and Consumer Protection (ACP) Division to facilitate the enforcement of statutory requirements and provisions to Texas agricultural entities and consumers. You will work under general supervision with moderate latitude for the use of initiative and independent judgment. PRIMARY RESPONSIBILITIESWork directly with the Director for Consumer Product Protection and the program coordinator to monitor program activities and ensure compliance with requirements, laws, regulations, policies, procedures, goals, objectives, and work plans. Collaborate with program staff in compiling and analyzing program data to determine trends and resolve technical problems. Prepare and print program inspection cases for TDA's Legal Division. Review and assist in the collection, organization, analysis, and/or preparation of materials in response to requests for program information including assisting with responding to Public Information Requests (PIRs). Conduct timely and complex technical review and approval of eggs, weights and measures inspection reports and Licensed Service Company reporting to ensure they are properly submitted and documented. Provide technical program review and processing/licensing for Weights and Measures and Egg Law programs and licensing. Respond to technical complaints, questions and calls regarding the assigned program. Assist in analyzing and preparing legislation for assigned programs. Review and provide recommendations to the program coordinator in developing and maintaining training manuals and program forms for the assigned programs. Distribute educational materials, appropriate forms and information to applicants, industry, and other government officials, as needed. Review and assist in the preparation, tracking and completion of correspondence, cooperative agreements, Memorandum of Agreement's (MOA) and contracts. Follow all TDA policies and procedures. Perform other duties as assigned. Qualifications:QUALIFICATIONS/REQUIREMENTS FOR THE POSITION (To be considered for the position, applicants must submit a State of Texas Application through CAPPS or WIT - experience listed on the application and/or resume must state how each of the following qualifications are met). Bachelor's degree (one year's work experience related to the essential duties may substitute for one year of college). Two (2) years' work experience providing technical support for a program. Experience interpreting program rules and regulations. Experience reviewing and analyzing data and preparing technical reports. PREFERRED QUALIFICATIONSWork Experience in agriculture and/or consumer product protection KNOWLEDGE, SKILLS & ABILITIESKnowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of research techniques; of training techniques; and of program management processes and techniques. Skill in identifying measures or indicators of program performance; in providing customer service excellence to both internal and external customers; and the use of a computer and applicable software. Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; to exercise sound judgment and discretion; and maintain the highest level of confidentiality. PHYSICAL REQUIREMENTS & WORKING CONDITIONSNormal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed. May involve travel (10%), occasionally overnight. TELEWORK & WORK HOURSThe agency does not offer telework. TDA employees are required to be physically present for work. The agency's core business hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. TDA also provides limited customer service between 6:00-8:00 a.m. and 5:00-6:00 p.m. H-1B Visa Sponsorship We are unable to sponsor or take over sponsorship of an employment Visa. BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: Retirement Plan - Paid Group Health & Life Insurance for employees Paid Holidays - Paid Vacation Leave Paid Sick Leave - Longevity Pay Dental - Vision Dependent Optional Life Insurance - Voluntary AD&D Insurance Dependent Health & Life Insurance - Health & Dependent care flexible spending accounts Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Careers Section , you may check the status of your application by accessing your profile and selecting My Jobpage and then selecting My Submissions. To be considered for the position, applicants must complete additional supplemental questions, optionally provide EEO information including how you heard about the job, and provide an electronic signature in the CAPPS Career Section. *A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Background Checks: A criminal conviction records check is required for applicants who are selected for a position. Foreign Credentials: upload an evaluation of your coursework if you have obtained a degree(s) from a school outside of the United States; otherwise, we cannot give you credit for your degree. Some organizations that provide evaluation services are: Foreign Credential Services of America1910 Justin Lane, Austin, TX 78757-2411 Phone: 512-459-8428 SpanTran: The Evaluation Company2400 Augusta Drive, Suite 451 Houston, TX 77057 Phone: 713-266-8805 Global Credential Evaluators, Inc.P.O. Box 9203 College Station, TX 77842 Phone: 512-528-0908 Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity. Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at 512-463-7423. Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request. TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts. Please contact our Human Resources-Veterans Liaison at (512) 463-7454 for assistance. Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at MOS Program Specialist Codes.