Parts Counter Sales
TRANSTECK, INC.JOB DESCRIPTIONJob Title: Inside Counter Sales RepJob Reports To: Parts ManagerExempt or Non-Exempt: ExemptFull-Time or Part-Time: Full TimeJob Summary:Position with primary responsibility for sales and customer service for inside Parts sales.Essential Job Functions:Counter/Phone SalesMeet sales and gross profit margin goalsOrder parts according to dealership proceduresMaintain special order parts for service departmentResolve customer problems and maintain excellent customer serviceMaintain a clean and safe work areaOngoing OEM training to stay current with parts changesProvide written quotes to customers as needed.In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.Qualifications:High school diploma or GED****Machines/Tools/Equipment:Computer, basis office equipment (copier, calculator, fax, etc.),Working Conditions:Primarily a warehouse environment with varying temperaturesPhysical Requirements:Sitting/Standing/Walking Requirements:Total hours of sitting at one time - 1 hourTotal hours of sitting in a typical workday – 3 hoursTotal hours of standing at one time – 1 hoursTotal hours of standing in a typical workday – 3 hoursTotal hours of walking at one time – 0 hoursTotal hours of walking in a typical workday – 2 hoursTalking/Hearing/Vision Requirement:Talking – Person to person and on the phoneHearing – In person, on the phone and in a group settingVision – Near and depth perceptionPushing/Pulling/Lifting/Carrying Requirement:Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.Typical weight is 1 pound and the maximum weight is 50 poundsTypical distance is 25 feetFrequency is 1 to 5 times in one dayDuration of 3 minutesOther Essential Job Duties:Never Occasionally Frequently Constantly(1-33%) (34-67%) (68-100%)Driving XAirplane Travel XBalancing XStooping XKneeling XCrouching XCrawling XClimbing XReaching -Above Shoulder XAt waist/desk level XBelow waist level XHandling –Right hand XLeft hand XBoth hands XFingering –Right hand XLeft hand XBoth hands XFeeling –Right hand XLeft hand XBoth hands X