Revenue Data and Analytics Lead
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments.Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive – we succeed togetherTrusting – we choose to trust each otherCustomer committed – we put customers at the heart of our decisionsFuture Focused – we accelerate changeCurious – we turn knowledge into actionKey ResponsibilitiesRevenue & Customer AnalyticsSupport ARR modelling, forecasting, and variance analysis across the businessDevelop and maintain customer account stratification frameworks (by size, industry, engagement, health score, etc.)Monitor customer activities and engagement patterns to identify trends and opportunitiesAnalyze drivers of New Logo ARR, Expansion, Contraction, and ChurnBuild predictive models for revenue forecasting and customer behaviorBuild and maintain KPI metrics including:Annual Recurring Revenue (ARR)Net Revenue Retention (NRR)Gross Revenue Retention (GRR)Customer Acquisition Cost (CAC) and Lifetime Value (LTV)Payback periods and unit economicsReporting & Data InfrastructureDesign and implement dashboards and reporting systems that serve as the single source of truth for business performanceBuild and maintain executive dashboards using Power BI and other BI toolsAutomate recurring reports and create self-service analytics tools for stakeholdersEnsure data accuracy and consistency across all revenue systems (CRM, billing, product analytics, etc.)Create board-ready reporting packages for executive leadershipEstablish and document data governance standards and best practicesPerform data validation, reconciliation, and anomaly detection across systemsBusiness Insights & StrategyTranslate complex data into actionable insights and strategic recommendationsHighlight growth opportunities, risk areas, and efficiency improvementsConduct cohort analyses, retention studies, and revenue waterfall analysesPartner with Sales, Customer Success, Product, and Finance teams to drive data-informed decisionsSystems & Process ManagementSupporting optimization of end-to-end SaaS reportingPartner with RevOps and Sales leadership to ensure metric alignment and data accuracyDevelop and maintain documentation for data definitions, metrics, and processesContinuously improve data collection, processing, and reporting workflowsRequired QualificationsExperience in revenue operations, business intelligence, or analytics roles, preferably in SaaS/subscription businessesTechnical Skills:Advanced proficiency in Excel/Google Sheets and SQLExperience with at least one major BI toolFamiliarity with CRM and billing platformsUnderstanding of data warehousing concepts and ETL processesSaaS Metrics Expertise: Deep understanding of SaaS business models and key metrics (ARR, CAC, LTV, churn, expansion, net dollar retention, etc.)Analytical Mindset: Strong quantitative skills with ability to derive insights from complex datasetsCommunication: Excellent ability to present data stories to both technical and non-technical audiencesPartnering: Experience partnering with cross-functional teams including Sales, Customer Success, Product, and Revenue OperationsEqual OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.govIf you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.