Front Desk & Operations Lead

BB Aesthetic & Wellness is growing, and we’re looking for a Front Desk & Operations Lead to anchor our Cincinnati office.This is not a typical front desk role. This is a full-time leadership position for someone who wants ownership, responsibility, and the opportunity to grow with a fast-expanding medical aesthetics brand.As the sole front desk professional at this location, you’ll be the heartbeat of the office—working closely with our Lead Clinical PA, managing daily operations, building long-term patient relationships, and helping shape the future of our Cincinnati branch.🔹 What this role includes:• Managing scheduling, confirmations, and provider calendars• Constant patient communication and relationship building• Supporting clinical flow and assisting the lead provider• Inventory upkeep and operational organization• Clerical and administrative management• Maintaining a polished, welcoming office environment• Community outreach, events, and brand representation• Creating an elevated patient experience from start to finish🔹 Who we’re looking for:• A self-starter who thrives working independently• Highly organized, detail-oriented, and proactive• Strong communicator who enjoys building relationships• Passionate about aesthetics, wellness, and client experience• Flexible availability and full commitment to the role• Leadership mindset with interest in long-term growth🕒 Full-time (30–40 hours/week)💰 $20-$25/hour + performance-based bonusesThis role is ideal for someone who wants more than “just a job”—someone who wants to take ownership, grow with a brand, and play a meaningful role in a growing practice.