Risk Management Analyst

Who We AreThe Raley’s Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley’s, Bel Air, Nob Hill Foods, Raley’s O-N-E Market, Bashas’, Food City, AJ’s Fine Foods and Bashas’ Diné Market. In addition, The Raley’s Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service, and doing right by our team members, communities, and planet.Today, the Raley’s, Bel Air Markets, Nob Hill Foods and Raley’s O-N-E Market banners carry on Tom’s legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley’s a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices while delivering exceptional service and value.As a Risk Management Analyst, you will lead the day-to-day management of liability, property, and subrogation claims with a focus on reducing risk exposure and resolving customer incidents appropriately while maintaining positive customer relations. You will partner closely with the Director, Risk Management to evaluate insurance programs, vendor performance, and risk trends, and serve as a technical resource to internal leaders, third-party administrators, and cross-functional partners. This role requires strong analytical skills, insurance claims management experience, and working knowledge of risk management systems and practices.Perks & BenefitsCompetitive compensation, paid weekly8% Annual Incentive EligibilityRetirement Savings Plan – 401(k) with company contributions and matching fundsTuition Reimbursement for qualified coursesScholarship opportunities for continued educationMedical, dental, and vision insurance for you and eligible dependentsLife insuranceFlexible Spending Accounts (pre-tax commuter, childcare, and medical expenses)Health Savings AccountCorporate store discount programs (10% off groceries and select free items)Employee Assistance Program (free financial, legal, and mental health services)Charitable giving opportunities, volunteer time off, and community eventsWhat You'll Do & How You'll Make a DifferenceManage and review liability, property, and subrogation claim files for quality, accuracy, and compliancePartner with third-party administrators to ensure claims handling meets service level agreements (SLAs)Evaluate claims, provide guidance, and approve settlements within assigned authority limitsAnalyze claims data and develop reports on trends, performance, and risk exposure for leadershipCompile COPE and exposure data to support budgeting, insurance renewals, and coverage placementMonitor insurance programs and vendor performance in collaboration with the Director, Risk ManagementSupport litigation discovery efforts and coordinate data gathering with defense counsel as neededCollaborate with cross-functional partners including Legal, Safety, Finance, Asset Protection, Facilities, and OperationsPresent findings and recommendations to corporate, facilities, and store leadershipParticipate in and may lead continuous improvement, cost reduction, and data management initiativesProvide technical guidance and support to team members while fostering a positive, collaborative work environmentQualificationsBachelor’s degree in Risk Management, Insurance, Business, or a related fieldThree to four (3–4) years of experience supporting risk management and/or insurance claims functionsExperience working in retail, grocery, or customer-facing environments, including direct interaction with the publicAn equivalent combination of education, training, and experience may be consideredRequired KnowledgeStrong understanding of claims handling practices and customer service principlesKnowledge of risk management programs, systems, procedures, and business objectivesProficiency with Microsoft Office applications, including Word, Excel, and presentation toolsExperience with claims systems or risk management information systems (RMIS)Ability to analyze data and produce ad hoc reports or learn reporting tools within a reasonable timeframeSkills & AbilitiesStrong analytical, problem-solving, and attention-to-detail skillsAbility to maintain confidentiality of sensitive informationEffective written and verbal communication skills, including presenting data to leadershipIndependent thinker with strong organizational and planning skillsAbility to manage multiple priorities and meet deadlinesAbility to work collaboratively across teams and build effective working relationshipsDemonstrated ability to provide functional or project leadershipWork EnvironmentWork is performed in a normal business office environment in-person in West Sacramento, CA with occasional travel out to stores. Compensation: The range displayed reflects the range the company reasonably expects to pay for the position. The actual compensation offered to the selected individual(s) will depend on their geographic location, relevant education, training, or experience, among other bona fide factors.