Administrative Support III Intermediate Position

Company DescriptionKristy R. Cortez CPA is a professional firm dedicated to providing reliable and accurate accounting and financial services to its clients. With a commitment to personalized service, the company excels in tailoring strategies to meet the unique needs of individuals and businesses. Located in Austin, TX, Kristy R. Cortez CPA fosters a collaborative and detail-oriented work environment. The firm is dedicated to maintaining high standards of efficiency, precision, and excellence in its operations.Role DescriptionThis is a full-time, intermediate position, on-site in Austin, TX. The role includes managing phone communications, scheduling appointments, providing administrative support, delivering exceptional customer service, assisting with basic accounting tasks, and maintaining documentation. The Administrative Support III will be a key point of contact, ensuring smooth office operations and high-quality client experiences.QualificationsBilingual Required - Spanish/English.Proficiency in Phone Etiquette and Communication skills to effectively interact with clients and team membersStrong Administrative Assistance abilities, including scheduling, document management, and organizational skillsCustomer Service experience with a commitment to providing professional and courteous support to clientsBasic knowledge of Accounting to assist with financial tasksAttention to detail, time management, and problem-solving skillsProficiency in relevant office software and toolsHigh school diploma or equivalent; additional certifications or relevant education in administration or accounting are a plus