Account Manager, United States (REMOTE)

About USPThe U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high‐quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal‐employment‐opportunity employer (EEOE) and is committed to ensuring fair, merit‐based selection processes that enable the best scientific minds to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Position OverviewHow will you create impact here at USP? The Account Manager, United States is leading the execution of the commercial strategy for the USP portfolio of standards and materials in a United States territory. This is an important, non‐supervisory role responsible for driving revenue growth, expanding market presence, and accelerating USP's impact across the pharmaceutical industry in the United States. You will be accountable for meeting revenue and unit growth annual targets in your assigned territory. To achieve this, you will foster customer relationships at all levels and collaborate with multiple internal USP functions, including Technical and Customer Service, Marketing, Regulatory and Scientific Affairs, to deliver unmatched customer experiences. Your activities will include regular account management and business development customer visits, business leads follow‐up and lead generation activities. You will lead creation and execution of account plans to position the USP portfolio of standards for long‐term growth. Your focus will be on identifying, understanding and supporting resolution of key quality challenges that developers and manufacturers of pharmaceutical drugs routinely face. The successful candidate will be self‐motivated and results‐driven. They will enjoy working with people collaboratively, strengthening customer relationships, and developing their network in the pharmaceutical industry community. We are searching for a person who wants to grow and develop their own career, a future commercial leader with a passion for opening new doors and creating new opportunities. This is a remote position requiring 60% domestic travel. The position is based in mid‐west (Minneapolis, Chicago preferred) or West Coast (Los Angeles preferred). Responsibilities – Revenue GrowthAchieve revenue and unit growth targets for your territory and accounts. Develop and execute plans to protect and grow revenue at existing accounts and drive new customer acquisition. Manage sales activities in Salesforce CRM. Collaborate with business support functions (Marketing, Inside Sales, Science team...) and support the execution of revenue growth initiatives in your territory. Identify and influence key decision makers in the buying process toward USP products and services. Responsible for following up on sales‐qualified leads. Identify and unlock opportunities to position USP as a leader in pharmaceutical drugs standards. Customer EngagementCultivate and strengthen customer relationships at all levels, positioning USP as a trusted advisor to pharmaceutical developers and manufacturers. Partner with customers to understand and help address critical quality challenges in pharmaceutical drug development and manufacturing. Partner with Scientific Affairs, Science and Marketing teams to deliver seamless and differentiated customer experiences through organization of customer events. Attend industry trade shows, conferences, and professional forums as appropriate, elevating the organization's visibility and influence. Data‐Driven Insights & Sales IntelligenceUse Salesforce CRM and data analytics to track sales performance and inform your actions. Analyze and interpret your territory sales data directly and through distributors to identify revenue opportunities and provide strategic business reviews. Gather and consolidate market and customer feedback, providing actionable recommendations to Global Marketing and Strategy teams as appropriate. Qualifications & ExperienceBachelor's degree in a life sciences discipline (preferably analytical chemistry, chemistry) with a minimum of 5 years professional experience in life sciences industry. At least 3 years of experience as an account manager in life sciences industry, with a track record of consistently meeting sales targets. Proven experience in selling products or services to pharma and biopharma accounts (PD labs and QC labs target functions). Familiarity with pharmaceutical drug manufacturing, Quality Assurance, Quality Control, and clinical development process. Strong problem‐solving skills with a customer‐centric approach. Bias to action and results‐driven with a track record of successful outcomes. Excellent interpersonal, presentation, communications, and relationship‐building skills. Strong time‐management, multi‐tasking, and organizational skills. Accountability and ownership of work. Strong verbal and written communication skills. Self‐motivated and able to work in a fast‐paced multi‐task environment. Proficiency with Microsoft Office, a data analytical platform (e.g., Tableau), and CRM (e.g., Salesforce). Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner. Additional Desired PreferencesMaster's degree preferred in either business or science with an MBA. Education and training in pharmaceutical sciences and business highly desired. Ability to gain customer confidence and build long‐term relationships. Ability to listen and gather customer/stakeholder insights and respond with creative solutions. Team player who is self‐motivated with strong interpersonal skills and works well in a collaborative entrepreneurial environment. Strong project management and communication skills. Experience with regulatory, quality assurance, or GMP background. Existing relationships with decision makers in the pharmaceutical markets preferred, including manufacturers, trade associations and/or retailers. Other InformationSupervisory Responsibilities: None, this is an individual contributor role. Benefits: USP provides benefits to protect you and your family today and tomorrow. From company‐paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well‐being is protected. Compensation: Base Salary Range: USD $99,000.00 - $127,500.00 annually. Target Annual Bonus: varies based on the level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job‐related reasons. Note: USP does not accept unsolicited resumes from third‐party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (https://www.eeoc.gov/poster).#J-18808-Ljbffr