General Manager Position

General Manager Position – Riverside ColoradoLocation: Bellvue, COReports To: OwnershipPosition Type: Full-time, ExemptIndustry: Hospitality / Resort / Retail / Food & BeverageSalary range: $60,0000-$70,0000 plus benefits based onexperienceAbout Riverside ColoradoRiverside Colorado is a unique destination in northern Colorado combining a boutique resort,general store, and coffee cart in a stunning natural setting along the river. We are committed tocreating exceptional guest experiences while maintaining strong values around sustainability,safety, inclusion, and respect for our staff, guests, and surrounding wildlife.This is a hands-on leadership role. Our General Manager is a working leader who thrives in afast-paced, dynamic environment and is comfortable wearing many hats.Position OverviewThe General Manager is responsible for overseeing all day-to-day operations of RiversideColorado, ensuring smooth resort operations, exceptional guest experiences, and a positive,safe work environment for staff. This role requires strong hospitality and retail experience,operational expertise, comfort with technology and systems, and a willingness to jump inwherever needed.This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethicare essential.Key ResponsibilitiesOperations & FacilitiesOversee daily resort operations, including lodging units, general store, coffee cart,shuttle service, and common areasEnsure all guest units are clean, safe, and presentable; assist with cleaning whenhousekeeping is not onsiteMaintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.)Supervise vendors, contractors, and service providersCoordinate equipment maintenance and repairs with vendorsAct as incident commander during emergencies; manage on-site security when presentMaintain first aid kits and remain CPR/first aid trainedStaff Leadership & CultureCreate and manage staff schedules across all departments, including Facilities and HousekeepingManage housekeeping staff and laundry servicesAssist with hiring, training, and termination of staff in accordance with company policiesWork closely with HR leadership to uphold company values and ensure a safe,respectful workplaceTrain all staff on systems, processes, and operational standardsGuest Experience & ReservationsManage reservations and lodging inventoryOversee Cloudbeds and all OTA platformsManage guest communications via phone, email, OTA messaging, and WhistleSupport special events, programming, and private parties in collaboration with the eventsteamSchedule shuttle operators to ensure guest transportation needs are metRetail, Inventory & Food SafetyOversee purchasing and inventory for all departments, including food, beverages,housekeeping supplies, general store, and coffee cartCoordinate with Mishawaka’s restaurant on prepackaged goods needsEnsure food safety standards and compliance are maintained. Must be food safetytrained to meet Health Department requirementsAdministration & SystemsEnsure invoices are routed to bookkeeping in a timely mannerReview, update, and improve systems and processes across operationsManage shared Google Drive and documentationParticipate in weekly operational meetingsSupport sustainability initiatives with flexibility and practical implementationQualificationsPreferred college degree with an Associate or Bachelor's level of achievementAdvanced computer skills including Google drive, Excel, Canva or other intermediatelevel graphics softwareMinimum 3 years experience managing Cloudbeds softwareMinimum 3 years experience in management at a corporate hospitality company●Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer,manage and do housekeeping on a regular basis as needed and manage and do lightmaintenance of the resortStrong operational background with hands-on leadership experienceStrong organizational, communication, and problem-solving skillsAmenable to working evenings, weekends, and holidays as neededCommitment to guest service, team culture, safety, and sustainabilityMust have a clean driving recordWhat We’re Looking ForThis role is ideal for someone who:Takes pride in ownership and accountabilityIs comfortable rolling up their sleeves and leading by exampleThrives in hospitality environments that require flexibility and adaptabilityCares deeply about team culture, guest experience, and the surrounding environmentHow to ApplyPlease submit your resume and a brief cover letter to  explain whyyou’re interested in Riverside Colorado and what excites you about this role.