e-COMMERCE/CLERK

The Kroger Company - 540 South Main Street - Responsibilities: Select and gather products for customers' on-line orders in the most efficient manner; Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up; Provide a positive customer service experience that makes customers want to return again to on-line shopping; Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness; Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock