Transportation Routing Coordinator

Transportation Department Administrative SupportPerforms the essential task of school bus routing; and provides administrative support for the Transportation Department.The above position is illustrative of the tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools (SPS) and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change.Essential Duties and ResponsibilitiesDetermine transportation eligibility for students.Answers telephones; and responds to questions from parents and school staff.Performs related duties of a similar nature and level as assigned.Adhere to rules, regulations and guidelines set forth by the Springfield School Committee.Create and maintain school bus routes for all district schools.Assist the Transportation Director with the essential tasks of sequencing all bus routes.Contribute to the decisions made by the Transportation Director.Maintain accurate, complete and correct student records in Versatrans and Power School.Work in conjunction with all SPS staff in management of school bus routes.Work in conjunction with all SPS school transportation vendors.Work in conjunction with the Parent and Community Engagement Center staff to determine transportation eligibility for McKinney-Vento/Foster Care students.Provide exceptional customer service to both internal and external customers.Other duties as assigned.Minimum Job QualificationsBachelor's degree in Business Administration, Education or related field. Education may be substituted for 3 years of experience in Transportation. Minimum 2-3 years experience, including experience in office setting and working with children.Appropriate education substitutions can be made.Knowledge, Skills, and AbilitiesKnowledge of the city streets, intersections and traffic patternsAbility to work in a fast paced environmentMust possess exceptional organizational skillsAbility to create and use transportation reports from Versatrans.Ability to make decisions based on policy and procedure governing school transportation.Knowledge of rules and regulations governing trafficKnowledge and understanding of the Versatrans Routing Program.Ability to prioritize and assign workKnowledge of training, orienting, and managing personnelAbility to develop and write reports, policies, and correspondenceAbility to handle common inquiries or complaintsAbility to respond to questions from students, faculty, staff, and visitorsAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to use (or learn to use) computer software and systems applicable to the positionAbility to follow oral and written instructions and proceduresAbility to organize large volumes of detailed data and informationAbility to verify and maintain accuracy of detailed data and information, detect data errorsAbility to maintain well-organized materials, files, systems and toolsAbility to adapt to changes in work situations and prioritiesAbility to reason/analyze; use logic to identify and resolve problemsAbility to evaluate, organize, and summarize data and informationAbility to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilitiesCore Knowledge, Skills, and AbilitiesSkill in utilizing interpersonal skills to relate and interact with a diverse populationSkill in detail oriented planning and able to set priorities, objectives, and meet deadlinesAbility to provide positive and effective customer serviceAbility to adapt to and accommodate new methods and proceduresAbility to work independently or as a member of a teamAbility to apply listening skills, work under pressure, address conflict and solve problemsAbility to read, analyze and interpret standard, policies, procedures and regulationsAbility to effectively present information using attention to detail and accuracyAbility to exercise good judgmentAbility to operate standard office equipment, such as a computer keyboard, monitor, copies, scanners, and telephoneAbility to communicate effectively orally and in writingPhysical RequirementsExerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body.Working EnvironmentThis position requires employee be in an office or similar indoor environment, outdoor environment or street environment frequently and at a construction site or in the community occasionally. Employee may be exposed to individuals who are rude or irate, extreme heat or cold, fumes or airborne particles, toxic or caustic chemicals, substances or waste and loud noises.The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The list is not all-inclusive and may be supplemented as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.If you BELIEVE, we have a place for YOU on our team! Come work for us!About our DistrictSpringfield Public Schools is a cultural gem in Western Massachusetts that is committed to providing a learning environment that opens the doors of infinite possibilities to our amazing students and staff. We strive to equip each of our approximately 24,000 students with learning experiences that enhance their knowledge and critical thinking skills. We are the 3rd largest district in Massachusetts. Our district has over 44 languages spoken and over 60 countries represented by both students and staff. We foster a positive and professional environment in our schools and worksites where people feel valued, respected, supported, seen and heard. Our students and staff share their ideas and perspectives, learning from and appreciating each other. We are a district that is committed to equity and excellence.Join a team that Empowers EducatorsIn addition to offering competitive salaries and benefits, we provide numerous cutting-edge professional development opportunities for all staff. We let our data shape the professional development of the district, therefore, it is relevant and actionable. We support our teaching staff with mentors such as instructional leadership specialists and effective educator coaches to work with them throughout the year in lesson planning, data analysis and management. Our district offers career advancement opportunities and is invested in "Grow our Own" and educational pipeline programs. These programs help our staff achieve a college degree or lead to certification pathways.If there is something that you would like to know specifically about the position that you are applying for or assistance with matching your skills to a position, Carmen Molina-Figueroa will be happy to assist you at molina-figueroac@springfieldpublicschools.com.The Springfield Public Schools is committed to maintaining a work environment free from discrimination on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, or military service, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose discrimination and harassment or who participate in an equal opportunity investigation. The Springfield Public Schools is committed to maintaining a learning environment free from discrimination on the basis of race, color, sex, gender identity, religion, national origin, sexual orientation, disability or homelessness.Nondiscrimination Employment StatementThe Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related conditions, ancestry, age, disability, veteran status, or marital status.Notice of Sex NondiscriminationSpringfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sexual harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.Inquiries about Title IX may be referred to the Springfield Public Schools' Title IX Coordinator, titleix@springfieldpublicschools.com, the U.S. Department of Education'