Sales Associate

Purpose:You are a brand ambassador. You attend to customer needs, collaborate with colleagues, and support the achievement of store goals.ProfilePassion for fashion and trends.Friendly and empathetic personality to offer a good customer experience.Positive and optimistic attitude.Good communication skills.Ability to work in a team.Proactivity and dynamism.Professional ambition and career projection within the brand.Represents the brand image.ResponsibilitiesStays updated on product news at customer interaction points: checkout, fitting room, merchandise delivery.Knows and correctly executes store operations.Familiar with the store layout and sections.Knows all store devices (checkout, POD, PDA, etc.) and handles applications (ITX Stock, 25, etc.).Ensures the store's image is maintained.Knows the location of all products.Provides a good customer experience by attending to their needs. Ensures the implementation of the Experience project.Ensures proper and quick restocking.Supports merchandise reception if necessary.Collaborates to achieve the store's sales goals.Communicates effectively, openly, and transparently with colleagues and supervisors.Helps control shrinkage.Complies with occupational risk prevention and health and safety regulations at work.Requirements:1 year of experience in fashion retail.Deliver a high level of customer serviceSupport the cash desk and delivery teamsUnderstand the latest fashion trendsReplenish the shop floorAdhere to all the health & safety and security proceduresSupport other store functions when needed