Program Manager, E-Commerce

all jobsretailersplatformsagenciesremotelocationsrolescompanies>remote onlyjobs/amazonProgram Manager, E-Commercecompany Amazon location Austin, TX, United States posted 21 Jul**Description**We're seeking a talented Program Manager to own the Selection and Site Merchandising function across all new e-commerce programs atWhole foods marketThis individual contributor role is the connective tissue between individual program owners and Selection and Site Merchandising stakeholders—synthesizing program goals into a cohesive, all-encompassing set of requirements that drive exceptional customer experiences.You'll work across all major e-commerce initiatives including Grocery on Amazon Core, Grocery Pickup, automation, and more, ensuring that selection criteria, product placement, assortment strategy, and buyability standards are consistently represented and executed. This role requires someone who thrives in a fast-paced, ambiguous environment and can balance competing priorities across multiple programs while maintaining a sharp focus on data-driven decision-making.Key job responsibilitiesSelection Strategy & Execution: Manage item selection criteria across all new e-commerce programs. Ensure selection coverage, quality, and buyability standards are met and continuously improved.Site Merchandising Coordination: Coordinate with merchandising teams on product placement and site merchandising strategies. Drive consistency and quality across all program storefronts.Cross-ProgramRequirements synthesisWork with individual program owners to understand the goals of each program and represent a cohesive, all-encompassing set of selection and site merchandising requirements to stakeholders.Stakeholder Management: Partner with category teams, site merchandising teams, individual program owners, and the broader WFM E-Commerce Selection and Site Merchandising team. Navigate stakeholder complexity at senior levels to drive alignment and execution.KPI Ownership & Performance Management: Drive key performance indicators related to selection coverage, buyability, site merchandising quality, and assortment effectiveness. Monitor, measure, and continuously improve KPIs through data-driven insights.Data Analysis & Insights: Leverage SQL, Excel, and data analysis skills to derive actionable insights from complex datasets. Use data to inform selection decisions, identify gaps, and measure program impact.Program Mechanism Support: Support the creation and maintenance of program mechanisms that enable seamless execution of selection and site merchandising activities across initiatives.Process Optimization: Identify opportunities for process improvements and operational efficiencies within the selection and site merchandising workflow. Implement scalable solutions that enhance decision-making speed and quality.Communication & Reporting: Communicate clearly and effectively both verbally and in writing. Provide regular updates to leadership on selection and site merchandising performance, risks, and opportunities.A day in the lifeUnderstanding of Ecommerce strategy, planning, and execution.Good quantitative and financial analysis skills.Good analytical skills.Excellent communication skills, including written, verbal, and listening.Presents information and responds to questions with guidance, one-on-one, and with internal and external customers.Tailors communication approach to specific situations and audiences.Ability to leverage, influence, navigate, and build partnerships across business teams.Impacts the quality of own work and that of the team.Ability to build and nurture relationships with cross-functional Team Members.Understands standard project management methodologies and requirements.Ability to plan, estimate, organize, and monitor projects.Ability to keep projects on track financially, creatively, and in accordance with stakeholder deadlines.Understands company, business unit, and/or project strategy, goals, and objectives.Able to identify alignment / misalignment of team / program goals with larger organizational strategy, goals, and objectives.Understands the WFM product mix, supply base, and retail operations.**Basic Qualifications**3+ years of program or project management experience3+ years of defining and implementing process improvement initiatives using data and metrics experienceKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience using data and metrics to determine and drive improvementsExperience working cross functionally with tech and non-tech teams**Preferred Qualifications**3+ years of driving end to end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annuallyUSA, TX, Austin - 74,200.00 - 129,800.00 USD annually**Company**Amazon.com Services LLC - A57Job ID: A3117534Compensation & Benefitssalary not disclosed+equity+private healthcareapply on career site →opens the brand's careers page in a new tab.More ecommerce jobs from AmazonSoftware Development Engineer-II (SDE 2), Worldwide Returns and Recommerce, Hyderabad, Telangana, INEcommerce Operations Leader, Amazon Private Brands Global Sourcing, Shenzhen, Guangdong, CNSr. Product Manager, Operations Evaluation, Worldwide Returns and Recommerce, Hyderabad, Telangana, INApplied Scientist II, Worldwide Returns & Recommerce - Science, Hyderabad, Telangana, INPerformance Marketing Specialist, Seller Marketing, Bengaluru, Karnataka, INPrincipal HR Business Partner, eCommerce Services, Seattle, WA, USHead of E-commerce, Ring.com, Ring, Hawthorne, CA, USSDE, Returns and Recommerce, Hyderabad, Telangana, INSenior Marketing Manager - Performance Marketing & Lead Generation, Amazon Flex & Hub, Bengaluru, Karnataka, INProgram Manager, Insights & Performance, Whole Food Market, E-Commerce Innovation, Austin, TX, USSr. Performance Marketing Mgr, Veeqo, Swansea, Wales, GBSoftware Development Engineer II, WW Returns and ReCommerce, Hyderabad, Telangana, INProgram Manager, E-Commerce, Austin, TX, USFinance Manager, World Wide Returns & Re-commerce - Ops Finance, Bellevue, WA, US2026 Brand Specialist (e-Commerce) Intern, Amazon Vendor Services, Sydney, New South Wales, AUPerformance Marketing Specialist, Attraction, Influence, and Marketing (AIM), London, England, GBEcommerce Content Manager, Ring, Hawthorne, CA, USSr. Product Marketing Manager, WorldWide Returns & ReCommerce, Bellevue, WA, USManager, Program Management III, Whole Foods Market E-Commerce Innovation Team, Austin, TX, USRecommerce Manager AMET, Central Functions - Rest of the World (RoW), ROW Recommerce, Bengaluru, Karnataka, INProduct Marketing Manager, Alexa+ Lifecycle Marketing, Seattle, WA, USSenior Product Manager, WW Resolutions experience, World Wide Returns & Recommerce, Hyderabad, Telangana, INBuilder Lead, Ring.com Ecommerce Team, Irvine, CA, USSenior Lifecycle Marketing Manager, Amazon Leo, Bellevue, WA, USPrincipal HR Business Partner, eCommerce Services, Seattle, WA, USSDE, Returns and Recommerce, Hyderabad, Telangana, INFinancial Analyst, Whole Foods Market E-Commerce Finance, Austin, TX, USDigital Marketing Manager, Paid Media, Seller Acquisition and Education (SAE), Seattle, WA, USEcommerce Operations Manager - Consumable, Amazon Private Brands Global Sourcing, Shenzhen, Guangdong, CNBusiness Intelligence Engineer, WW Returns and ReCommerce, Bellevue, WA, USSoftware Development Engineer II, WW Returns and ReCommerce, Hyderabad, Telangana, INProgram Manager: Sales & Operations Planning, Whole Foods Market E-Commerce Planning, Austin, TX, USProgram Manager, Pickup, Whole Foods Market ECommerce, Austin, TX, USSr Progrm Mgr Returns Transp, Worldwide Returns and Recommerce - Reverse Logistics Services, Bellevue, WA, USManager, Program Management III, Whole Foods Market E-Commerce Innovation Team, Austin, TX, USFinance Manager, World Wide Returns & Re-commerce - Ops Finance, Chicago, IL, USview all amazon jobs →see more ecommerce jobs in united states →