Customer Service Specialist

Now hiringCustomer Service Specialist | Direct HireGeneseo, NY*Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NYPay Rate: $17.20 - $17.75 per hour + monthly bonus opportunitiesShift:Full-Time | Monday-Friday | Daytime HoursSchedule:*Flexible scheduling within business hours.*One weekday per week extends until 9:00 PM.*Training schedule:Monday-Friday, 8:00 AM-5:00 PMYour Mom Says You're Great with People. Prove Her Right.Problem-solver, people-person, multitasker. If that's you, this Customer Service Specialist job is your chance to put your skills to work.This Role's a Match If You:High school diploma or GEDMinimum1 year of collections experienceStrong communication, reading, and typing skillsFamiliarity with modern office practices and computer systemsExcellent attention to detail and organizational skillsAbility to follow detailed procedures and work independentlyMust be within commuting distance ofGeneseo, NYDaily TasksContact debtors regarding delinquent accounts and available repayment optionsMake inbound and outbound collection calls with professionalism and accuracyConduct skip-tracing to locate updated contact or employment informationNegotiate payment arrangements or escalate complex cases as neededDocument all interactions thoroughly and follow scripts verbatimVerify account details for special cases, including disability or bankruptcyEnsure compliance with federal/state regulations and organizational policiesPerform additional duties as assignedWhat's in It for You:Health + Welfare stipend adds $4.23-$4.93/hourBenefits start Day 1 - Medical, Dental, Vision, and more!Direct hire opportunity"Communication through Email & text is top tier." Staffmark AssociateYour next customer service paycheck starts here - Apply today.Join a Team That Works for YouAt Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HRpowerhousebehind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.Withmore than half a century of experienceand a track record of puttinghundreds of thousands of peopleto work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.