Corporate Partnerships Service Manager

Job Title: Corporate Partnerships Service Manager Department: Corporate Partnerships Reports To: Sr. Manager of Fulfillment FLSA: Salary, Non-Exempt Job Purpose: Responsible for providing support and assistance to the Corporate Partnerships Department and team sponsorship partners in all areas as needed. Duties include but are not limited to service, fulfillment, communication, CRM documentation and execution of all elements of every partnership agreement and other duties and assignments as needed. Essential Duties and Responsibilities: Document and track all activities in CRM Initiate and maintain constant communication and excellent business relations with all corporate partners and prospects, including in-person interaction and phone/e-mail interaction. Collaborate with other Reds departments to coordinate and fulfill sponsorship obligations and opportunities. Fulfill all corporate agreements to satisfy team obligations and sponsor expectations. Monitor and communicate sponsor feedback to maintain integrity of all relationships. Coordinate and track all sponsor hospitality and on-site events including suites, tickets, catering, merchandise and entertainment Plan and coordinate annual sponsor trips and other department events with sponsor engagement Manage follow up on all inventory and proof of performance including artwork, photographs, samples, and media summaries Responsible for notifying all sponsors of deadlines and securing all necessary materials Develop, track, and coordinate all signage with appropriate sponsor, signage company and internal departments necessary Coordinate and execute all sponsor on-site (and off-site, as applicable) activation and set up including on-field corporate games, Fan Zone events and corporate sponsored golf outing. Requirements: Bachelor’s degree preferred Three to five years experience in marketing, event coordination, project management and/or promotions Experience as a sponsorship liaison, advertising sales or agency background helpful Game attendance on evenings and weekends is required. Knowledge, Skills, and Abilities: Excellent written and verbal communication skills with superb attention to detail, highly developed problem solving and critical decision-making skills Strong work ethic Experience working in a dynamic, fast-paced environment High proficiency in Microsoft Office Ability to multi-task and prioritize efficiently Ability to work effectively under pressure Ability to work independently Ability to meet deadlines Willingness to assist others with courtesy and cooperation Reliability and dependability essential Graphic Design experience/skills a plus Expectations: Adhere to Cincinnati Reds Organization Policies and Procedures Act as a role model within and outside the Cincinnati Reds Organization Perform duties as workload necessitates Service a select number of accounts and other responsibilities as determined by department leadership Demonstrate flexible and efficient time management and ability to prioritize workload Meet Department productivity standards Work Environment: Candidate must be willing to work game days including long hours, evenings, weekends and holidays. Game attendance on evenings and weekends is required. Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.