Surveillance Lead, Gate City Casino

The opportunityDelaware North Gaming is hiring a full-time Surveillance Lead to join our team at Gate City Casino in Nashua, New Hampshire. As a Surveillance Lead, you will be responsible for leading facility-wide surveillance camera operations to assist in the protection and safety of the property, our guests, and team members. If you have a keen eye for detail and a commitment to security, we encourage you to apply. Pay $22.00 - $22.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.What We OfferWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payTraining and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.What will you do?Monitor surveillance operations across all property areas to detect violations, illegal activity, and security concerns Assist team members by supporting observations, report writing, and occasional training of new staff Document incidents, violations, and observations through timely and accurate reports and logs Ensure surveillance systems, cameras, and equipment remain fully operational at all times Enforce compliance with state gaming regulations, property policies, and departmental procedures Protect sensitive surveillance information by maintaining strict confidentiality of investigations and system activity More About YouMinimum of 2 years of experience in casino surveillance as an agent or operator working in the surveillance monitor room Prior gaming or law enforcement experience preferred, with an understanding of all table games Ability to utilize multiple programs to research and investigate table games, slot system, food and beverage transaction data, license plate recognition, guest ID, and surveillance system analytics Ability to obtain and maintain required gaming licenses Computer skills, including e-mail, word processing, spreadsheets, routine database activity, and record keeping No high school diploma or GED requiredPhysical RequirementsAbility to sit and stand for long periods of timeAbility to lift up to 50 poundsShift details8hr shiftOT as neededWho We AreDelaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.Together, we’re shaping the future of hospitality — come grow with us!Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.