Assistant Manager/Key Holder

Assistant Manager/Key HolderWe are looking for a competitive Assistant Managers/Key Holders to help customers identify and purchase products they desire. Management duties to include selling, restocking, and merchandising. The goal is to provide high-class customer service and to increase the company's growth and revenue through sales maximization.ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceMaintain outstanding store condition and visual merchandising standardsMaintain a fully stocked storeAscertain customers' needs and wantsRecommend and display items that match customer needsWelcome and greet customersManage point-of-sale processesActively involved in the receiving of new shipmentsKeep up to date with product informationAccurately describe product features and benefitsFollow all companies' policies and proceduresWork with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performanceOperate point of sale (POS) and take payment or obtain credit authorizationProvide estimates for jewelry and watch repairsPerform business opening and closing procedures as outlined in Policy and Procedures GuidePerform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windowsComplete case countsMaintain safety and security of location by following all Loss Prevention and Security policies and proceduresMaintain flexibility to work any shift, including weekends, holidays, and overtimeMust be able to perform the essential functions of this position with or without reasonable accommodationSkillsProven working experience in retail salesBasic understanding of sales principles and customer service practicesProficiency in EnglishTrack record of over-achieving sales quotaSolid communication and interpersonal skillsCustomer service focusFriendly, helpful, confident, and engaging personalityBasic administration skillsHigh school degreePreferably 5 years of sales experienceCommitment to excellence, with a passion for jewelry with a desire to succeed.Compensation is based on experience.