Manager, Information Systems
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Manager, Information Systems
Guild Associates, Inc. is looking for a Manager, Information Systems to join our team in our Dublin office. The Sys Admin will participate in Guild’s IT support, management, and development efforts including cybersecurity, client and server infrastructure, networking, software applications, data, and user accounts.
The ideal candidate will have excellent time-management and communication skills which will enable him/her to collaborate well with various employees and leaders within the company. The IT Systems Administrator will share ownership of all technical issues with other department members.
Responsibilities
Prioritize and respond to tickets, emails, calls, and messages, providing fast follow-up
Troubleshoot and solve everyday technology problems
Proactively monitor systems, identify potential troubles before they arise
Stay up to date on current and innovative technologies and best practices
Research, test, recommend, and install/implement new solutions
Configure, update, and secure a variety of systems on a scheduled basis
Ensure routine backups are completed and tested
Configuration change documentation
Asset management lifecycle, procurement, and recycling
Management of IT Staff
Development and maintenance of business relationships
Required Qualifications
Proactive and positive mindset.
Effective communication and customer service skills.
Bachelor’s degree in Information Technology, Cybersecurity, or related degree.
Minimum 5 years technical experience.
Broad understanding of Microsoft 365 for Business.
Significant experience with Windows client/server infrastructure.
Experience with Backup Management.
Working knowledge of both wired and wireless network technologies.
Preferred Qualifications
Experience using PowerShell scripting to automate tasks
CompTIA A+, Network +, and Security +
Knowledge of cybersecurity frameworks
Mobile Device Management experience
Excellent Troubleshooting skills
Attention to Detail
Desire to learn
Additional Information
Occasional Overtime Required
Occasional travel between buildings within 20-mile radius
Guild Associates is a company of diverse individuals. We value innovation, teamwork, and ambition. Whether we are problem-solving in the course of design or fine-tuning our manufacturing processes, we strive to create a superior product. If you enjoy challenges and take pride in a job well-done, this is the place for you! We offer competitive wages and an excellent benefit package starting the first day of employment.
Guild Associates is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
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