Solutions Architect
Solutions ArchitectSan Jose, CA OR US remoteAbout ArrcusArrcus was founded to enrich human experiences by interconnecting people, machines, and data. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, and Tier One VCs.Role:The Solutions Architect (Customer/Systems/Sales Engineer) will leverage strong technical skills and equally strong customer communication skills to confidently lead customers and partners through the process of understanding and evaluating Arrcus technology and products as well as helping them with the deploying the solutions initially in a lab and then in production. This role primarily involves working with one of the largest interconnect providers while also engaging with Data Center Providers, Service Providers, Enterprises, and Cloud Providers as needed.Responsibilities: Provide deep technical expertise across core, edge, and cloud networking solutions for cloud providers, telecom service providers, and large enterprisesAct as a trusted advisor by understanding customer requirements and translating them into scalable Arrcus solutionsLead pre-sales technical engagements, including technical presentations, solution design, and hands-on technical sellingExecute and manage in-depth Proof of Concepts (POCs), delivering actionable recommendations and customer-ready reportsTriage and resolve complex issues in customer lab environments, collaborating closely with Engineering, QA, and Solution Test teams to drive timely resolutionDeliver detailed technical root-cause analysis (RCA) reports for customer issuesStay current with networking industry trends, standards, and competitive landscape to effectively position solutionsAuthor technical white papers and represent the company at industry events, conferences, and trade showsConduct technical training sessions and knowledge transfer for customers and partnersCollaborate cross-functionally with Sales, Engineering, Product Management, Operations, and QA to ensure customer successContribute to and maintain internal infrastructure and tools used by the Customer Engineering teamQualifications: BS/MS in Computer Science, Electrical Engineering (or similar)Minimum 6 years in networking and 3 years of experience in similar rolesExcellent technical foundation with routing and switching technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), VXLAN, EVPN, SRv6, SR MPLSFamiliarity with protocol analysis and traffic generation tools such as Ixia, network PDUs, terminal servers, DHCP/ZTP, tcpdump & WiresharkFamiliarity with cloud networking concepts; Certifications are plusNetOps experience preferred: Ansible, VagrantTechnology/product knowledge, experience, or certifications in the following areas are a plus: security, routing, switching, Network Management, LinuxExcellent written and spoken communication and presentation skillsNetworking certifications (CCIE, JNCIE) are preferredBenefits Attractive compensation + EquityMedical, Vision and Dental coverage (PPO, HMO, and HSA options available; 100% premium coverage of several PPO and HMO plans for employees)Parental leaveFlexible PTO401k retirement planEmployee Assistance programsOnsite Fitness centerWeekly Catered lunches at our San Jose office.Salary Range: $150,000-200,000/yrEqual OpportunityAt Arrcus, we're proud to be an equal opportunity employer – We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief of culture addition will propel us forward, together..With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation and training.Powered by JazzHR