Account Manager - Journals and eBooks

Job DescriptionThe Academic & Government division at Taylor & Francis Group is currently hiring a high performing Account Manager with a strong hunter mindset to be responsible for the Northeast territory within the United States. You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals, and eBook understanding as well as selling experience in academic library markets. This sales opportunity is remote.ResponsibilitiesDesigning, implementing, and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territoryAchieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business divisionPlanning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio (Travel for this role is expected to be 30% to 50%)Developing strong professional and industry stakeholder networks with key accounts within the assigned territoryCultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfactionCollecting and disseminating market, competitor, and customer feedbackEstablishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over timeUpholding company trading and terms policy, to protect profitability and value of business in territoryLiaising actively with stakeholder departments or groups within the business to enhance T&F's coverage of the territory – product specialists, sales support, editorial, marketingConducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managersRegularly updating the company's CRM with relevant customer and opportunity informationQualifications2-5 years of demonstrated successful account managementA professional manner; the ability to approach others in a tactful manner while reacting well under pressureThe ability to analyze and synthesize complex or diverse information; proven experience collecting and researching dataAbility to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topicsA clear oral communicator who can speak clearly and persuasively in positive or negative situations while simultaneously being a strong listener to better clarifyA team player who can balance both team and individual responsibilitiesA leader who can exhibit confidence in self and others by inspiring and motivating others to perform wellDemonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competitionAdditional InformationClosing date for application: 05 May 2026You must have the right to work and live in United StatesThis role is home based; you must have a set-up that allows for remote workDomestic and international travel to T&F offices and areas of opportunity may be required.BenefitsBase salary ranging from $75,000 - $85,000 + annual sales bonus (25% if OTE's are met, may exceed up to 100%)An excellent work/life balance with a fantastic, flexible working culturePaid sick time15 days annual leave per year plus an extra day off for your birthday3 additional discretionary days for the holiday season at the end of the yearUp to 8 weeks of paid parental leaveMedical, vision, and dental benefits4 volunteer days per year401(k) + employer matchSeasonal social and charitable eventsContinuous training and developmentEqual Opportunity EmployerTaylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity and strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.#J-18808-Ljbffr