Medical Receptionist

About The RoleWorking as part of a team and being the face of our organisation, we are seeking a Full Time Medical Receptionist to work across our Region Clinics as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.Responsibilities IncludeWhat You'll Be DoingAnswering Calls: Be the friendly, professional voice that patients and referrers hear.Scheduling: Use our state-of-the-art RIS system - VisageMaximising Efficiency: Keep things running smoothly by managing appointments.Referrals: Action patient referrals from multi-disciplinary teamsPrepping Patients: Clear communication to patients informing them of preparation, costing estimates and other requirements.About YouCustomer Focus: Experience in a customer-facing role is a plus!Willingness to Learn: Ready to dive into medical imaging terminology.Tech Savvy: Advanced computer and keyboard skills are a must.Service Excellence: Deliver exceptional customer service every time.People Skills: Show care, compassion, and empathy to our patients.Problem-Solving: Optimise appointment slots with your analytical skills.Time Management: Stay organized and meet team KPI's.Positive Attitude: A "can-do" attitude that builds rapport with patients, staff, and professionals easily.Naomi Fairweather nfairweather@idxgroup.com.au or +61 400 577 005.Building a healthier world, by delivering the best health outcomes one patient at a time.