Sales Support Administrator

FieldBridge, LLC seeks a Rockford, IL based Sales Support Administrator to work for a global water technology company.Pay/Schedule: $34-40/hr, d.o.e. M-F 8:00 AM – 4:30 PM, with potential to WFH 1-2 days per week. Weekly pay + Benefits.We're looking for a reliable, detail-oriented Sales Support Administrator to join our busy team of 12 in Rockford and become the essential support for our after-market light industrial sales across the USA and Canada.In this role, you will:Process a high volume of sales orders quickly and accurately (mostly via email)Track orders, check pricing, and provide timely status updates to customersHandle customer inquiries, complaints, and returns (RMAs), credits, and re-billsMake outgoing calls and manage emails to keep customers happyCommunicate customer feedback to the sales team and report monthly resultsWhat we're looking for:1–3 years of administrative or sales support experienceStrong organization, email/task management skills, and a self-starter attitudeExcellent communication skills (phone and email)Eagerness to learn our systems and products quickly