Retail Department Manager Lawn & Garden - Full Time

DEPARTMENT:  Retail Store REPORTS TO:  Store Manager FLSA STATUS:  Exempt POSITION TYPE:  Full-Time  POSITION SUMMARY: Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store. ESSENTIAL DUTIES AND RESPONSIBILITIES:         Drive sales and profitability through customer satisfaction             Ensure all planograms are executed             Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels             Supervise, train, and develop staff in all functions required to run your assigned area             Ensure all employees provide outstanding customer service to satisfy customer needs             Be familiar with and enforce all policies and procedures             Oversee assigned area through effective delegation and management of work, employees, time, and resources             Maintain working knowledge of products and services             May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials             Safety awareness of anything in store that may be hazard to employees or customers             Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner             Additional duties, as assigned      REQUIREMENTS & QUALIFICATIONS:         3-4 years of retail experience             Retail Management experience is preferred             Flexibility to work any open store hours             Strong communication and leadership skills             Highly motivated leader capable of motivating others to achieve company goals             Excellent Customer Service skills             Excellent verbal and written communication             Must possess strong work ethic and interpersonal skills             Basic computer skills             Highly organized and detail-oriented             Ability to:                 Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner                     Effectively communicate with customers, in-person and over the phone                     Demonstrate initiative and effective problem-solving skills within the scope of the position                     Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment.         PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a “legal” disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. PI7fadb13d2ab1-37483-40037555