Operations Supervisor

RATP Dev USA - Your future. Our destinationMissionAs the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks. ProfileRequirements of the Operation Supervisor Communicate job requirements and responsibilities to bus operators and dispatchers. Responsible for day-to-day evaluation reportsAssist bus operators in preparing accident reports and safety violations documents.Correct safety problems on the route/scene while documenting violationsLiaison between bus operators, clients, and organizations in customer service issues Evaluate and monitor bus operator safety and performanceAssist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.Assist in dispatching and miscellaneous clerical tasks as neededObtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodicallyMay assist with bus operator tracking system for bus operator performance and evaluationsAt least 21 years old A valid driver's license in good standing BenefitsWe offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!